Originally Posted by
Dan Druff
Rob, you are too stubborn to ever admit I am right about this.
The reason one can get overcomped is because the Seven Stars program guarantees benefits, even if you do a ton of no-play stays. This is different than every other casino group's loyalty program, where you are never earning any kind of recurring benefit which isn't tied to ongoing play.
The basic casino comp model -- and this has existed for decades -- is only to comp those playing actively. This is because someone gambling heavily today may not be gambling heavily next month (usually due to going broke), so casinos are very careful to turn off the comp spigot when it becomes clear your playing days are over (or seriously curtailed).
The Seven Stars program contradicts this, as it allows you to get 4 nights of hotel stays at any property REGARDLESS of whether you have been playing or not.
This factor is what allows you to get overcomped.
CET is very aware this occurs, but for some reason they aren't changing it -- at least not for now. I think part of the reason is because of the success of its Total Rewards program and its guaranteed Seven Stars benefits, so they see the overcompers are a necessarily evil, knowing that most of them will make up a small minority of overall Seven Stars players.
Rob, you supposedly advocate to always look to do the opposite of what the casino wants you to do.
I agree with that principle, yet it seems like when people report doing such that, you mock it and doubt the veracity of their claims.