Harrah's Rincon Has an error in the March offers booklet
Harrah's Rincon has an error in the March offers booklet that was sent to Total Rewards players. The error concerns the number of entries for the year-end Year of the Millionaire million dollar drawing. The number of entries showing is not correct.
The number of entries should match your tier score under Total Rewards -- or might even be higher based on special entries.
But some Total Rewards members found their "Year of the Millionaire" entries listed in the monthly mailer were only a fraction of their tier point totals.
I brought this to the attention of management because there was a big discrepancy in my case, and they just confirmed to me this morning that an error was made and they will have to send out a correction.
The message I received, in part, said:
There is a discrepancy in the entries issued in March’s Loyalty which we will need to address through either a mailer or an e-mail blast....