I am hoping that someone can help me. Alan, I know that you don't take your 7 star getaways (retreats) but maybe you or someone that has a host that is experienced in 7 star players can help.

If I understand correctly, - once you earn/retain 7 star status for the year ending Dec. 31- you start getting the benefits (annual gift, cruise, trip, dinner, etc) on April 1 of the next year through March 31st of the following year.


As I see it - I earn/retain my 7 star status for 2013 (having until Dec 31 to achieve). Starting April 1 - 2014 through March 31, 2015 - I start getting all the perks ie: celebration gift, 500 celebration dinner, cruise, annual retreat, etc. from earning/retaining my 7 star status.

I was 7 star in 2012. So starting April 1, 2013 - thru March 31, 2014 = I get the benefits of 7 star. I took my 7 star trip in Sept this year (for earnings of 2012) and the gift on April 7 and all other benfits from my 2012 earning.

Now - new this year is the Level 1 experience which states that once you get 150k tier credits - you automatically qualify for a 2nd annual retreat - (***must take benefit retreat first and have until June 30, 2014 to redeem)

Question - does this mean the benefits from your 2012 status - or does it mean you have to take your 2013 annual retreat first (starting apr 1, 2014) before you can take the Level 1 second retreat and only have until June to take this?

I have been on the phone all frigging day with Total Rewards, Casino Services, Marketing, Hosts in Vegas, Tahoe, Reno, etc. and lots of different answers. They first tell me that the trip I took in Sept was my 2013 trip then when I explain to them about the April 1 - March 31st thing - they agree. Then I ask them about the Level 1 - do I have to wait until after April 1 to take my 2013 trip and then book Level 1 - they have no clue???????

So confusing --- any one know??????

I hoped I explained this right.