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Thread: 2014 Changes for Seven Stars program leaked

  1. #1
    Caesar's isn't exactly good at communicating Seven Stars benefits. In fact, they're so bad at doing so, even most of their employees don't understand the benefits.

    (If you want a fun exercise, try asking your host or someone at Total Rewards if you earned one, two, or three trips by renewing your Seven Stars status in 2013. The correct answer is three, with one of them only being $750 in airfare and nothing else, but almost nobody knows that.)

    But anyway, I digress...

    2014 has been worse than ever, regarding the lack of communication.

    The new year arrived, and nobody knew what benefits they were playing for. That is, they knew that Seven Stars could once again be renewed at 150,000 tier credits, and A FEW people were informed that you could now get 10,000 bonus tier credits for 5,000 tier credits earned in a single day, but nobody had any idea what the 2014 Seven Stars benefits actually were.

    I have been searching for "leaked" pages on this for awhile, and until tonight, came up empty. Caesar's has been known to screw up and accidentally post things to their site before officially releasing information. That occurred with the 2014 WSOP schedule, in fact.

    Anyway, by poking around the Total Rewards website, I found new information regarding 2014, which was laughably mixed together with obsolete 2013 information.

    I pieced it together to learn that the following changes will occur this year:


    Signature Events
    These have been the source of a lot of complaints over the past few years. People felt that these events were both underwhelming and too "niche" to appeal to everyone. For example, I didn't like any of the 2013 Signature Events offered, so I just did the so-called "shopping event", where I was given a certain amount of money to use at the Forum Shops (in my case, $550) during a particular weekend.

    Another complaint of the past was that some of these events occurred too early in the year, thus robbing new Seven Stars members the opportunity of taking part.

    Here is a list of Signature Events for 2014. Remember, you can only choose one:

    Cruise from New York to Bahamas/Florida for Two (June 7-14): This is actually a pretty good one if you like cruises. Unlike the Seven Stars cruise, where you are forced to pay "port fees and taxes" of $270 per person and get few extras, this one is completely covered. You cruise from NYC to Port Canaveral Florida, and then a few stops in the Bahamas before returning to NYC. They put you up in Atlantic City for one night (which you would get anyway), but also give you transportation to and from the NYC pier. You don't pay a penny. You also get 3 specialty dinners on board, a beverage package (I don't think alcohol is included, though), and your tips paid! The tips are normally $84 per person, unless you opt out of them. So instead of spending over $700 on port fees/taxes/tips for the Seven Stars "free" cruise, you really get this one for free. Cruise takes place on the Norwegian Gem. The downside is that you are forced to go on the June 7-14 dates (lousy time to be in Florida and the Bahamas, as it's very humid), and you get no choice in itinerary. Personally, I don't think this itinerary is very exciting, but there is great value here if you like cruises. I don't know what kind of cabin you get -- probably the bottom-rung inside one.

    Lake Tahoe, August (exact date not given): You get a "weekend in Lake Tahoe" with various activities planned. Details were not given on exactly what activities you will be doing.

    Las Vegas, October (exact date not given): You get a weekend in Las Vegas, again with various activities planned. Details were not given beyond this. Perhaps it might be similar to the 2012 Vegas event in October, where the highlight was a Seven Stars Don Henley concert.

    New England & Canada Cruise (Sept 27-October 4): Same as the NYC-Bahamas cruise above, except this one leaves from NYC, and goes to Nova Scotia, New Brunswick, Maine (Bar Harbor) and Newport (Rhode Island). Again, you have no choice in dates. Too bad this isn't a bit later, as you won't see much of the fall foliage during this week, unless it's an unusually cold few weeks prior. The Canadian stops may be cold already at this time of year. It's better to visit Canada in the summer, for obvious reasons.

    Western Caribbean Cruise (Nov 23-30 or Dec 7-14): Same as the cruises mentioned above, except you leave from New Orleans, and stop in Cozumel (Mexico), Belize, Roatan (island that's part of Honduras), and Costa Maya (Mexico). I took this exact cruise in December 2013, except it was on a different ship (Norwegian Jewel, this one is on the Norwegian Dawn). I thought this was a good itinerary. I wish I knew this was going to be one of the events in 2014, because I would have waited a year and gotten it cheaper. You get the same perks mentioned in the NYC-Bahamas cruise, but again I think you just get an inside stateroom. (You get a balcony on the Seven Stars cruise, which is a huge difference.)

    So those are the signature events. Basically Tahoe, Vegas, or one of 3 cruises. Transportation is NOT provided to get to these events, so if you don't live close by, you are stuck coughing up the airfare for 2 people!



    Signature Experiences

    You used to get these once you earn more than 150,000 tier points for the year, and hit various "milestones" after this, such as 200k, 300k, 700k, 1.5m, 3.5m. Each milestone would earn you a choice of certain experiences, many of which didn't tend to appeal much to anyone.

    They have completely revamped this for 2014.

    First off, they realized that they were providing little incentive for people to continue playing once they hit 300k tier points, as 700k was the next level, and that was so far away from 300k.

    Second, they realized that they were basically undercompensating their biggest players, as the 1.5m and 3.5m experiences weren't worth enough compared to the extra play you had to put in to get there. Basically, Seven Stars followed the law of diminishing returns once you hit the magical 150k tier mark, and they found a lot of people quit playing after hitting that.

    The new version of Signature Experiences involves a catalog of 40 different experiences you can take at any time, each with an "Experience Credit" cost. You earn one Experience Credit for every 50k tiers you earn after 150,000 (meaning you get your first one at 200k, then the next at 250k, etc.) You then use these credits to "buy" whichever experiences you want. So let's say you earn 1 million tier credits in 2014. You will have earned 17 Experience Credits, meaning you could do 17 experiences worth one credit each (if such a thing exists), or a bigger experience worth 15 credits and another one worth two. So basically you're now more in control of which signature experiences you take and whether you want a big one or a number of small ones. Most importantly to Caesar's, there is no longer a natural stopping point at tier credit earning for the year. The list of these experiences will supposedly not be published until April 1st.


    Seven Stars Cruise
    No information has been leaked on this yet. It is not clear whether or not this benefit will continue, or if it will simply be replaced by the cruises offered by the Signature Events. I hope the benefit still exists, as I want to take a cruise to Alaska (even if I have to pay the pricey port fees/taxes/tips, like I did in 2013).


    Annual Gift
    This will again exist for 2014, but you cannot see the catalog until April 1st. I imagine that the gifts will again be underwhelming and not worth over $200.


    Annual $500 Dinner
    No information has been provided on this yet. I am guessing it will still exist.


    Annual Trip with $500 Food Credit & $1200 Airfare
    No information has been provided on ths yet. I am guessing that it will still exist. It is not clear whether you will get a second one of these for renewing your status in 2014. I still have my second one that expires on June 30, which I have not used yet. I might use it for an east coast trip when it warms up a bit.


    Diamond Aspirations $750 Airfare Credit & $100 Dinner
    These are Diamond benefits, but you earn them "on the way up" to renewing Seven Stars. It is not clear if these will repeat in 2014. I heard a rumor that the $100 Dinner will be removed, but I am not sure about this.


    Free Rooms at Any Caesar's Property (Up to 4 Days), Given 48 Hours Notice
    No information provided yet, but I presume this will remain for 2014.
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  2. #2
    Very good info Dan. I really like the idea about being able to earn "signature credits" and then picking and choosing whatever signature experience you want. For example, last year's Signature II was a $500 gift certificate for the Forum Shops. I had about a million tier points in 2013 and I would gladly use my "credits" for multiple $500 shopping trips than having trips to the midwest to see sports teams I didn't know existed playing sports I know nothing about.

  3. #3
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    Hi Dan,

    I checked with my host at Harrah's last week about the new Seven Stars benefits for 2014 and she confirmed with me that she hasn't received any information on it either.

    Last month at Rincon I did receive the 10,000 bonus tier credits for getting 5000 base tier credits in one day. I was playing slots and was up until 4 AM though to get them. LOL.

  4. #4
    I posted this in another thread: my host at Caesars also said details for 2014 wouldnt be available until the end of this month. The "fiscal year" for 7Stars and for all of the tier levels starts April 1st.

    I am already above 200,000 tier points and I wanted to use my Forum Shops $500 certificate a week ago when I was in Vegas but I was told that I couldn't use any 2014 benefits until April 1st.

  5. #5
    I just received the Seven Star mailing for 2014-15. I am posting some relevant pages. Hot air balloon ride for reaching 250,000 tier score, anyone?


    Seven Stars 1

    Seven Stars 2

    Seven Stars 3

    Seven Stars 4

    Seven Stars 5

    Seven Stars 6

    Seven Stars 7
    Last edited by nerakil; 03-17-2014 at 10:00 PM.

  6. #6
    Thanks for posting that.

    Have they done away with the Seven Stars cruise? All I see are those cruise signature events.
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  7. #7
    I see the cruise in the terms and conditions, though. Can you post the cruise pages?
    Check out my poker forum, and weekly internet radio show at http://pokerfraudalert.com

  8. #8
    Sure, here are three more relevant pages.


    Seven Stars 8

    Seven Stars 9

    Seven Stars 10

  9. #9
    Thanks for posting. Is there still a Forum Shops shopping experience, or is that gone?

  10. #10
    Wow, just made a long post in response and the system ate it.

    Frustrating. I guess it's my fault, since I'm the admin here. I need to change the timeout value before the system auto-logs you out.

    Anyway, I'm not going to type the whole thing over again, but I'm not impressed by the list of Signature Experiences. You can't see all of them because the webpage they direct you to in the booklet is still listing 2013 experiences.

    But I'm mostly seeing extreme outdoorsy-type experiences (swim with sharks, fly in a fighter jet) and VIP sports experiences (and not even major sports, but ones like tennis and golf). I just can't see this stuff appealing to a mass audience, especially given that most Seven Stars are over 50, and are less likely to want to do extreme outdoors experiences.

    Where are the general travel experiences, such as trips to Grand Canyon, NYC, or Paris?

    And why isn't there an option to get RCs/freeplay in lieu of Experience Credits? I think many (including Alan) would appreciate that.

    Also, as Alan said, if they eliminated the shopping option, that will really be crappy.

    I just think they are still undercompensating the "higher Seven Stars", as you get so much more for the first 150k than the subsequent tiers earned. For example, the hot air balloon thing is worth like $400 at most, yet you are earning 100k more tiers to get there. There's no comparison between the value of base Seven Stars and $400, yet the difference in tiers earned is only 50k!
    Check out my poker forum, and weekly internet radio show at http://pokerfraudalert.com

  11. #11
    I share Dan's view for the most part... I think the "Experiences" are really worthwhile for me. The "Safari" to Africa does have my interest but I really have to wonder about this and my immediate guess is airfare is not included. Is it?

    The balloon ride would be fun and I am going to guess that you have to go to the Ak-Chin casino in Arizona to use it. Is it?

    And I really hope the $500 Forum Shopping is still there because that is something I know I can use starting April 1st.

    A free play option is interesting, Dan, but Caesars knows that everyone would use that and the whole business model about "experiences" is based on only a certain percentage actually being used. If everyone used their experiences Caesars would spend too much money.

    I hope swimming with the sharks includes a cage. Otherwise, for me it would be like playing blackjack at a $100 table and getting ripped to shreds.

  12. #12
    For anyone who has booked their second Benefit Retreat (Signature Experience Level 1, use by June 30), are the procedures the exact same as booking your first "annual" retreat? (i.e. You call up your host to set up the $500 folio, hotel room, transportation, flights from Passport)

    Thinking of taking a trip to either NOLA or Las Vegas before the deadline.

  13. #13
    Nerakil is it your experience that they will let you use the $500 retreat credit along with another promotion? I have been told no. And I think it is more advantageous to take an offer with $1,000 of free play than to take a retreat with a $500 hotel credit. So I haven't used any retreats or even my annual trip -- and instead only go to Vegas when there is free play or some gift card involved.

  14. #14
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    Alan,

    Davo and I were in Vegas over the weekend on our Seven Stars trip that had to be used by the end of this month (We still have the Signature Level 1 to use by June 30). My host in Vegas booked the trip instead of my host at Rincon but
    Rincon was billed for it because they are considered our home based casino. Anyway, I was able to get get my monthly free play along with the trip. We didn't use up the $500 food credit in the restaurants so we took the remainder and
    went to Starbucks just before we left for the airport and took home 10 lbs of coffee.

  15. #15
    Such anxiety. Here's a thought: stay away from the casinos, go for healthy walks and bicycle rides instead to keep up the stamina and keep off the fat, then use all that money saved for cruises and purchases and any of those "experiences" other than that foolish trip to Africa...where disease runs rampant and human life means next to nothing to the savages who run that continent. BONUS! Imagine how much less complaining you'll all be doing.

  16. #16
    Originally Posted by Rob.Singer View Post
    Such anxiety. Here's a thought: stay away from the casinos, go for healthy walks and bicycle rides instead to keep up the stamina and keep off the fat, then use all that money saved for cruises and purchases and any of those "experiences" other than that foolish trip to Africa...where disease runs rampant and human life means next to nothing to the savages who run that continent. BONUS! Imagine how much less complaining you'll all be doing.
    Rob, I think this forum is causing you too much anxiety. I think you need to spend more time doing healthy things instead of making ridiculous posts here. So, I am going to suspend you. When you think you have your posting problem under control send me a text or email and I will lift your suspension. But for the time being, take a break. You need a break.

  17. #17
    Originally Posted by Alan Mendelson View Post
    Rob, I think this forum is causing you too much anxiety. I think you need to spend more time doing healthy things instead of making ridiculous posts here. So, I am going to suspend you. When you think you have your posting problem under control send me a text or email and I will lift your suspension. But for the time being, take a break. You need a break.
    Good call Alan. And smart to call it a suspension and not a ban. Because we all remember Rob's recent words: "A total and non-reversable ban or no ban at all". But since it's a suspension, he'll be able to return without a discussion about his previous position regarding a ban. My guess, it won't take two weeks until he wants to return.

  18. #18
    Thank you Alan. I have found this specific topic most interesting.

  19. #19
    Originally Posted by carolinajacket View Post
    Thank you Alan. I have found this specific topic most interesting.
    This is not only an interesting topic but an important one to every Total Rewards member. What happens with the 7 Stars members will affect everyone else -- Diamonds, Platinums, etc. Plus it immediately makes higher level players aware of what they are getting as fringe benefits and do they want to continue play at TR properties or perhaps switch to another casino company. It's all part of the equation that smart players need to consider.

    If you want to ignore the perks -- then go ahead. But I am not going to let someone who ignores the perks to derail a discussion that is important to many, many others. TR is the biggest of the casino rewards programs. It actually deserves its own forum so we can all keep up with changes.

    Just this morning I received an email from a player who told me about a check cashing charge at a TR hotel he is staying at. I never heard of a check cashing charge for a registered guest. I've asked him for more info before saying anything more about it.

  20. #20
    If you find yourself having a hard time with the $500 "Celebration Dinner" that comes with the Seven Stars benefits, I have a tip for you:

    Nobu at Caesar's.

    Many have complained that they put off the $500 dinner because they simply don't have enough people to use it. Most don't live in Vegas (or other CET towns), so they can't just bring friends along easily. It's tough for a couple to spend $500 at most Caesar's restaurants without really trying.

    I finally did my 2013 $500 dinner last weekend. It was just me, my wife, and my 3-year-old son. We spent about $360 very easily without "trying", and the final $140 I spent by ordering seconds of two dishes I liked (plus 2 desserts). Admittedly, I wasn't all that hungry, but I forced them down.

    Anyway, I would have never been able to spend this much at the steakhouse, as those entrees tend to be very filling and I could never stuff down that much food. At Nobu it is much easier, as their dishes are both expensive and somewhat light.

    It's also very good.

    Anyway, that's what I would suggest. Also, the tax falls off, so make sure you spend your entire $500. I spent $498.
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