Page 1 of 3 123 LastLast
Results 1 to 20 of 41

Thread: Trying to claim my 7 Stars Experience

  1. #1
    I have more than 260,000 tier points so far with the Total Rewards program and yesterday I went to Rincon to try to claim a 7 Stars Experience. I have "two credits" towards the "purchase" of an experience (50,000 tier points equals 1 credit over and above the 150,000 required for 7 Stars.) I chose "gas for a year" which is a maximum of $80 per month for 12 months.

    I went to the Total Rewards desk and the first person I spoke with didn't have a clue as to what I was talking about... but a second person said "gee, they were talking about this this morning." She called a supervisor and they found a new pamphlet which explained the 7Stars benefits.

    In it was info about how to claim the 7Stars experiences: get your host to do it, or call a special phone number 855-977-7827. I asked for a host, and the host came by and said "call." So, I called right from the TR desk.

    What I reached was a voice mail that asked for my name, number and info and they would call me back. I was advised to wait two days for the call back.

    I will let you know what happens. I was told that I was the first 7 Stars player who tried to claim an "experience." This is an experience.

  2. #2
    That's both sad and hilarious -- and expected.

    Caesar's does an incredibly poor job at informing employees regarding the TR benefits, especially ones concerning Seven Stars.

    In fact, had you asked me to guess what would occur when you went to redeem your Experience Credits, I would have predicted something exactly like this.

    Don't wait by the phone, either. I bet you'll never get that call back.
    Check out my poker forum, and weekly internet radio show at http://pokerfraudalert.com

  3. #3
    Bulletin news. Just got off the phone with the "experience office" in Vegas and my free gas money starts April 15. Yes they called me. I get $4/gallon credit on my Fuel Rewards Network account at Shell which I use. And unused credits carryover to the following month. This is a GREAT EXPERIENCE.

  4. #4
    I am confused how it works. I take it you mean not so great? How do you keep track of the $80/month? How much is gas in southern California?

  5. #5
    The Fuel Rewards Network acts like a "pre paid gas card." In this case, Caesars will add a discount of $4 per gallon up to 20 gallons per month. So the first 20 gallons of gas I buy each month starting April 15 will have the price discounted by $4 per gallon. Here in LA pump prices are well over $4 a gallon and I have to use premium which is about $4.35 a gallon.

    If I don't use all 20 gallons (unlikely) whatever is unused from the $80 credit carries over and can be used the following month.

    The only drawback is that I must buy Shell gas which may be priced higher than other brands. But the Shell station is nearby and very convenient for me to use and the price difference isn't that great -- and it's actually lower than nearby Chevron and 76 and Mobil stations.

    And I do think this is really a great use of my "experience" credits.

  6. #6
    Yes, I have a fuel reward network card I have used. I have a 90 cent discount available now. My Ford Focus ST has an 11 gallon tank and gas here is still under $4/gallon. Knowing how I think the program works I am not seeing how they would track your unused benefit for the following month or even the next fill up in the same month.

    In other words my 90cent discount once I use it for the 11 gallon fillup, I can't come back the same month and get the 90 cent discount on the remaining 9 gallons.
    Last edited by supermaxhd; 04-09-2014 at 06:35 PM.

  7. #7
    The tracking is done by the fuel rewards network. Caesars simply pays $80 (20 gallons at $4 per gallon) to the FRN for me (and others) to use.

    It's as if I sent my daughter a pre-paid Visa card for $80 each month but she could only use it for gas. I load the card with $80 and she uses it. If she doesn't use all $80 she has the remaining balance to use the following month. Same concept.

  8. #8
    Ok, that works. But is different than a normal fuel rewards network card account. I guess you wouldn't want to register that card either on the FRN website and have your fuel rewards bonus added to it (for play at CET properties). I expect that would get really confusing.

  9. #9
    Originally Posted by supermaxhd View Post
    Ok, that works. But is different than a normal fuel rewards network card account. I guess you wouldn't want to register that card either on the FRN website and have your fuel rewards bonus added to it (for play at CET properties). I expect that would get really confusing.
    It's the same card... your credits from casino play are also on the card as well as the "experience" bonus.

  10. #10
    Actually supermax may have a point.

    It's a bit hard to believe the the FRN cars works so differently just in this case.

    But maybe it does. Wouldn't surprise me if Caesar's crapped the bed on this one.
    Check out my poker forum, and weekly internet radio show at http://pokerfraudalert.com

  11. #11
    I don't know what you mean by working differently?

    The FRN card gives you discounts on gas purchases based on your play in the casino as well as other purchases. I have the FRN card linked to my BofA debit card and when I go to certain restaurants, for example, I "earn" credits that give me discounts at the gas pump. When I play at CET casinos I get credits that earn me gas discounts. The discounts are combined. One month I got $1 off per gallon on the price of gas; another month I got 80-cents off per gallon.

    Now, with the 7 Stars Experience I will get $4 per gallon off on the first 20 gallons I buy each month and I also have the other credits from regular casino play plus credits from use of my BofA card to give me additional discounts at the pump.

    Should I earn another two "Experience Credits" (100,000 tier points) I would be entitled to $4 off per gallon on the first 40 gallons purchased each month -- plus what other discounts I earn.

    As we established -- the "gas for the year" deal is worth $960 cash value which is what two Experience credits is worth on other items. For example, I could have gotten two forum shop shopping trips valued at $500 each, which is about the same as the gas value.

    100,000 tier points represents $1-million coin in at video poker. On a game paying 99.17% this means CET had a profit of about $8,300. So "giving away" $1,000 to the players still leaves them plenty of profit.

    But if you play at Rincon, then the profit margin for CET shrinks a bit. At Rincon you get combined cash back and free play equal to one-tenth of 1% of your coin in (my estimate on combined offers), and one-tenth of 1% of one million is $1,000. But that still leaves a profit of $6,300.

  12. #12
    I earn fuel rewards credits at CET. Usually 50-80 cents/month. When you got your 80 cents per gallon off it was only good for one gas purchase. If your tank was 20 gallon then you saved $16 one time (the maximum benefit). For me my gas tank is just over 11 gallons. If I were to use an 80 cents off my maximum benefit is 80 cents off of 11 gallons (not 20) for a $10.40 savings. The potential savings had I had a 20 gallon gas tank is lost.

  13. #13
    Alan

    I think supermaxhd is correct.

    If I have $4.50 credit on FRN ($4.00 from the experience and $0.50 from the TR daily) and I buy gas for $3.80 I will only have a $0.70 balance. I have never been credited anything for unused fuel.

    My tank only holds a little over 16 gallons and I lose the remainder (4 gallons @ $3.80 = $15.20).

  14. #14
    CET really promotes the fuel rewards network like it is a huge savings. The most you can earn is $10 cent discount per day (500 tier credits) for $5 days for one gas purchase up to $20. For video poker players this means $5000 coin in per day on 5 separate days. For that I get $10 in gas savings, but wait my gas tank is 11 gallons and I don' tlike to run it down to fumes so at most I get 10 gallons for a $5 month savings.

  15. #15
    I'm really happy to see so many comments on this forum about CET's rewards. Here's something you all should be aware of and some of you probably are: many of the TR benefits' procedures are fashioned after the grocery store industry's coupon and shopper loyalty rewards programs, where it is highly expected that the amount of effort and follow through required in order to receive certain benefits just won't match what many player's have the wits or time for. In other words, frustration makes a lot of people quit their effort, thereby saving money for the corporation. CET would be in even worse shape if everyone who was entitled to certain benefits actually stayed the course to receive them.

    You may also not be aware of what the Great Gift Giveaway is all about. Say you choose a Movado watch which you "pay" $500 in earned credits for, for example. Well, CET isn't paying much for this item if they're paying anything at all, but the "purchaser" is paying equivalent top dollar for it. It's all about advertising for the suppliers. So CET gets a good amount of play on some of the most negative expectation machines in the industry in which it's all calculated out theoretically in advance to be costing the purchaser an even higher price for these items than they're really worth. Some people do win however, but that doesn't matter in the grand scheme of things because CET is actually paying a miniscule amount, if anything as I mentioned, for everything that flies out the door. What I'm saying is that the Giveaway is a profitable even for CET in every five year plan I've seen.

  16. #16
    I'm sorry but I don't understand the point you're trying to make. Yes the regular FRN discounts are on one fillup. But the $80 credit can be used on multiple fillups. Is that what was being discussed?

  17. #17
    Originally Posted by Alan Mendelson View Post
    I'm sorry but I don't understand the point you're trying to make. Yes the regular FRN discounts are on one fillup. But the $80 credit can be used on multiple fillups. Is that what was being discussed?
    Yes.

    Many, myself included, are doubting that the very basic premise of the FRN system will somehow be modified just for this TR promotion.

    FRN always resets your account to 0 after a fillup. (Well, actually you get 3c off, but it's technically zero in their system.)

    For it to work as was described to you, they would have had to make a major adjustment to the way a system works -- something I don't necessarily believe has been done.

    I am afraid it's actually $4/gallon up to 20 gallons on one fillup, and that's it.

    I may be wrong, but I wouldn't be at all surprised if you get a rude surprise on your second fillup, and if these can't be "stacked" like you think they can (that is, maximum of one redemption per FRN account).
    Check out my poker forum, and weekly internet radio show at http://pokerfraudalert.com

  18. #18
    I asked these exact wuestions. Why don't you?

  19. #19
    Originally Posted by Alan Mendelson View Post
    I asked these exact wuestions. Why don't you?
    Who should I ask? I will probably get the same answers as you did.

    However, what they say and what actually occurs is often two very different things when it comes to Caesar's.
    Check out my poker forum, and weekly internet radio show at http://pokerfraudalert.com

  20. #20
    Funny thing--I sent an e-mail to that guy who promotes 7-Stars with some newsletter on vpFree. I told him he might want to be more open in what he is saying and to tell the whole story, and not just what he sees in AC. He came back with a rant about how dumb vp players are and how tired he is of them calling a slots-omly player like him crazy.

    Great corporation, and I'm glad I put the big hurt in the big easy on them recently.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •