Seven Stars brochure fine print claims 4 nights must pass between complimentary stays

[Dan Druff]

For years, Caesar's had a 4-on-2-off policy, regarding complimentary stays as a Seven Stars member.

That is, you would get a minimum of 4 (sometimes 5) complimentary nights, and then would be required to leave the property for 2 days before claiming another comp stay.

There were actually ways to game this system, but they clamped down upon that last year.

Even following the policy, you could actually rack up 243 comp nights per year if you wanted! This was one of the best benefits of being a Seven Stars cardholder.

But all gaming the system aside, it also looks like they changed the policy.

The fine print in the Seven Stars brochure says that you need to allow 4 nights to pass in between comp stays. This also includes the Annual Retreat.

Fortunately, the poor communication within CET has left most hosts and CCS reps clueless of this new policy, so they are only enforcing the 2-night thing at the moment.

However, be aware that this can change any time.

If you have been playing a lot, you can get your host to make exceptions for this, but inconsistent players like myself are really going to be hurt by this during long stays.

[Alan Mendelson]

I guess for homeless gamblers or those who can't leave a casino this will be a problem.

[Dan Druff]

I guess for homeless gamblers or those who can't leave a casino this will be a problem.

I don't know why you're saying that.

I am neither homeless nor an addicted gambler, yet this affects me.

If you are coming to Vegas or another location for a long trip, this can really make a difference.

For example, what about the people who play the World Series of Poker?

[Rob.Singer]

I don't know why you're saying that.

I am neither homeless nor an addicted gambler, yet this affects me.

If you are coming to Vegas or another location for a long trip, this can really make a difference.

For example, what about the people who play the World Series of Poker?

It's comments like this that make people wonder....You say you're not addicted to gambling, but by your obsession with 7-Stars status, you certainly ARE addicted to the CET slot club. And you're always whining, griping & moaning about every little reduction TR "takes away from you", seemingly, because you think you deserve more. So just add it up.

BTW, winners & those in control of their gambling habits, don't care what comes in the mail or what they get or don't get "for free". And did it ever cross your mind that WSOP players might just PAY for there rooms. Gee--what a concept.

[Dan Druff]

It's comments like this that make people wonder....You say you're not addicted to gambling, but by your obsession with 7-Stars status, you certainly ARE addicted to the CET slot club. And you're always whining, griping & moaning about every little reduction TR "takes away from you", seemingly, because you think you deserve more. So just add it up.

BTW, winners & those in control of their gambling habits, don't care what comes in the mail or what they get or don't get "for free". And did it ever cross your mind that WSOP players might just PAY for there rooms. Gee--what a concept.

Rob, your incessant babble about "winners" is annoying everyone here, myself included.

I have been in the poker scene for over 13 years. I've seen many great players go broke and disappear from the game. I've seen other great players go broke and end up in an endless cycle of getting loans and staked, keeping little for themselves. I am one of the few poker players who has supported himself and kept his winnings.

I've done this, in part, by having appreciation for money and taking every expense seriously. Yes, I can pay for rooms at the WSOP, but why should I if I have found a (legal) way to not have to do so? Part of being a successful poker player is keeping unnecessary expenses down. Of course, another big part is not wasting money on -EV forms of gambling, unless it has a greater purpose that will likely result in a net positive later.

The fact that I am looking to play the minimum and extract the maximum benefits should be evidence of that to you. If I really had a gambling problem like you say, I wouldn't care all that much about the benefits, and would keep gambling at the -EV games regardless.

My only real "complaints" about CET comes from their disorganization, poor communication (even to their own employees), and other operational failures. While the degradation of benefits doesn't make me happy, I understand it's their right to degrade what they want, since it's their own rewards program. I don't feel entitled to anything.

At the same time, I can remark about things I feel are stupid, such as charging 2:1 RCs for gift cards that they are likely buying at a discount anyway.

[Count Room]

If I really had a gambling problem like you (Rob) say, I wouldn't care all that much about the benefits, and would keep gambling at the -EV games regardless.

Dan: I must digress from the thread topic briefly and take a look at this sentence I snipped from your post. Since Rob doesn't care about the benefits and plays -EV games (win or lose), does this sentence imply that you believe Rob himself has a gambling problem?

[Alan Mendelson]

I am sure they are not going to throw you out if you use your comps to pay for extra days.

[Dan Druff]

I am sure they are not going to throw you out if you use your comps to pay for extra days.

They won't throw me out, but those extra days stayed don't count as being "off property", so I'm back in the same boat even if I pay.

You need to be off all CET properties for 4 days (I don't mean physically off, but not staying at one) before qualifying for another 7 Stars comp.

[Alan Mendelson]

You need to be off all CET properties for 4 days (I don't mean physically off, but not staying at one) before qualifying for another 7 Stars comp.

Really? You're not allowed to be on the property? I really doubt that. I think the intention is not to have someone booking back to back offers.

[Dan Druff]

Really? You're not allowed to be on the property? I really doubt that. I think the intention is not to have someone booking back to back offers.

You can physically be on property, but you cannot stay any nights there, even if you pay.

Otherwise you don't qualify for any more comp rooms or offers. They have been very clear about this when I asked.

I think they do this to make it tougher for a Seven Stars member who wants to stay for 16 nights and get away with only paying for 4. They figure if you have to check out, it becomes too much of a pain in the ass for most people.

[Alan Mendelson]

You can physically be on property, but you cannot stay any nights there, even if you pay.

Otherwise you don't qualify for any more comp rooms or offers. They have been very clear about this when I asked.

That is the most absurd thing I ever heard in my life. You are telling me that they don't want your business, even when you are willing to pay?
What would motivate a company to tell a customer that they don't want their business?

[nerakil]

For years, Caesar's had a 4-on-2-off policy, regarding complimentary stays as a Seven Stars member.

That is, you would get a minimum of 4 (sometimes 5) complimentary nights, and then would be required to leave the property for 2 days before claiming another comp stay.

There were actually ways to game this system, but they clamped down upon that last year.

Even following the policy, you could actually rack up 243 comp nights per year if you wanted! This was one of the best benefits of being a Seven Stars cardholder.

But all gaming the system aside, it also looks like they changed the policy.

The fine print in the Seven Stars brochure says that you need to allow 4 nights to pass in between comp stays. This also includes the Annual Retreat.

Fortunately, the poor communication within CET has left most hosts and CCS reps clueless of this new policy, so they are only enforcing the 2-night thing at the moment.

However, be aware that this can change any time.

If you have been playing a lot, you can get your host to make exceptions for this, but inconsistent players like myself are really going to be hurt by this during long stays.

These policies *have* to be discretionary, at least for the time being, or else a friend of mine is in violation over and over.

He stayed 4 nights April 6-10 using the "complimentary room benefit" in an East Coast property, then flew out on April 10 immediately after checking out to a Las Vegas property (for a bachelor party) for his 2014-15 Seven Stars annual trip, checked in that night, stayed April 10-12 for 2 nights, then flew back to check in once again at the same East Coast property on the 12th!

Now, how many "four nights must pass" policies did he violate? Does being a big roulette and craps degenerate matter if he is calling CRS?

[Dan Druff]

These policies *have* to be discretionary, at least for the time being, or else a friend of mine is in violation over and over.

He stayed 4 nights April 6-10 using the "complimentary room benefit" in an East Coast property, then flew out on April 10 immediately after checking out to a Las Vegas property (for a bachelor party) for his 2014-15 Seven Stars annual trip, checked in that night, stayed April 10-12 for 2 nights, then flew back to check in once again at the same East Coast property on the 12th!

Now, how many "four nights must pass" policies did he violate? Does being a big roulette and craps degenerate matter if he is calling CRS?

Actually, that's a loophole they haven't closed at the moment.

You can have back-to-back reservations at properties in 2 different markets. In fact, you can even have two reservations on the same night if the two properties aren't in the same market.

It's not supposed to be this way, but for some reason they don't stop you from doing this.

For example, in December I was staying at Harrah's New Orleans for 4 nights, but decided to spend 1 night in Biloxi, which is 90 miles away. I did not check out of Harrah's New Orleans, and just went to Biloxi for a night (while leaving my Harrah's NO room empty). All of it was comped, and not through a host or because of my play or anything like that. I have done similar involving Laughlin and Vegas.

I'm sure they'll clamp down upon this soon, as well.

[Alan Mendelson]

Rob must be on a losing streak again.

[Rob.Singer]

Rob must be on a losing streak again.

I am. A $2700 one. Just as I said. The difference between me and a collection of addicts with 7-Stars cards? I control when and where I go to casinos, which hasn't been often in the past two months. You guys just can't say no to the CET hooks. Then you rant and rave about how "unfair" they are....as you're all totally and helplessly unable to figure out how to do anything else but go to a CET casino. Just as they expect you to do.

[Alan Mendelson]

Rob you are ridiculous. What makes you think 7-Stars members also don't control when and where they go to the casinos? Right now I have more than 155 offers available on my Total Rewards account... and I used a $500 free play at the Rio which wasn't even listed because the ticket was mailed to me at home.

I'll tell you what is the difference between you and the 7-Stars players you criticize:

The 7 Stars players get more comps and more free play than you get because you think taking them is weak. Well, I'm weak and keep the offers and free play coming.

[Rob.Singer]

Alan, get real and pay attention. I HAVE a Seven Stars card...but it wasn't my intention to be in such a "unique" group. Unlike others, I WON my way into it, and now I couldn't care less about the mailers and the stupid $100 "free" dinner certs or the frivolous "please CET, make me feel better about losing" cruises. I would much rather go out for a $450 dinner AT A RESTAURANT OF MY CHOICE and pay for it with money I WON. You know, like anyone who isn't controlled by the CET system would do.

And tell the truth. You people are solidly embedded into the CET grip. What's worse, they have the worst gambling of any casino entity, we read horror story after horror story from numerous SS card holders right here, and none of you can just say NO! And you think it's ME who's being ridiculous?

[Alan Mendelson]

Rob as a 7 Stars player you should be getting free hotel gift certificates. Please send them to me. I have friends who can use them. And any of the other promos that you don't want... please claim them including shopping spree certificates and I will take them from you.

[Count Room]

Rob as a 7 Stars player you should be getting free hotel gift certificates. Please send them to me. I have friends who can use them. And any of the other promos that you don't want... please claim them including shopping spree certificates and I will take them from you.

Doesn't Rob owe you a dinner, too, from a while back? Maybe Rob can send you a dining certificate from the Seven Stars comp package to cover that? Just a passing thought.

[Alan Mendelson]

Yes, Rob owes me a dinner or lunch from the "stock market bet." But I'd rather meet Rob and shoot the breeze with him. He's still a friend. Misguided, but a friend.