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Thread: Seven Stars brochure fine print claims 4 nights must pass between complimentary stays

  1. #1
    For years, Caesar's had a 4-on-2-off policy, regarding complimentary stays as a Seven Stars member.

    That is, you would get a minimum of 4 (sometimes 5) complimentary nights, and then would be required to leave the property for 2 days before claiming another comp stay.

    There were actually ways to game this system, but they clamped down upon that last year.

    Even following the policy, you could actually rack up 243 comp nights per year if you wanted! This was one of the best benefits of being a Seven Stars cardholder.

    But all gaming the system aside, it also looks like they changed the policy.

    The fine print in the Seven Stars brochure says that you need to allow 4 nights to pass in between comp stays. This also includes the Annual Retreat.

    Fortunately, the poor communication within CET has left most hosts and CCS reps clueless of this new policy, so they are only enforcing the 2-night thing at the moment.

    However, be aware that this can change any time.

    If you have been playing a lot, you can get your host to make exceptions for this, but inconsistent players like myself are really going to be hurt by this during long stays.
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  2. #2
    I guess for homeless gamblers or those who can't leave a casino this will be a problem.

  3. #3
    Originally Posted by Alan Mendelson View Post
    I guess for homeless gamblers or those who can't leave a casino this will be a problem.
    I don't know why you're saying that.

    I am neither homeless nor an addicted gambler, yet this affects me.

    If you are coming to Vegas or another location for a long trip, this can really make a difference.

    For example, what about the people who play the World Series of Poker?
    Check out my poker forum, and weekly internet radio show at http://pokerfraudalert.com

  4. #4
    I am sure they are not going to throw you out if you use your comps to pay for extra days.

  5. #5
    Originally Posted by Dan Druff View Post
    For years, Caesar's had a 4-on-2-off policy, regarding complimentary stays as a Seven Stars member.

    That is, you would get a minimum of 4 (sometimes 5) complimentary nights, and then would be required to leave the property for 2 days before claiming another comp stay.

    There were actually ways to game this system, but they clamped down upon that last year.

    Even following the policy, you could actually rack up 243 comp nights per year if you wanted! This was one of the best benefits of being a Seven Stars cardholder.

    But all gaming the system aside, it also looks like they changed the policy.

    The fine print in the Seven Stars brochure says that you need to allow 4 nights to pass in between comp stays. This also includes the Annual Retreat.

    Fortunately, the poor communication within CET has left most hosts and CCS reps clueless of this new policy, so they are only enforcing the 2-night thing at the moment.

    However, be aware that this can change any time.

    If you have been playing a lot, you can get your host to make exceptions for this, but inconsistent players like myself are really going to be hurt by this during long stays.
    These policies *have* to be discretionary, at least for the time being, or else a friend of mine is in violation over and over.

    He stayed 4 nights April 6-10 using the "complimentary room benefit" in an East Coast property, then flew out on April 10 immediately after checking out to a Las Vegas property (for a bachelor party) for his 2014-15 Seven Stars annual trip, checked in that night, stayed April 10-12 for 2 nights, then flew back to check in once again at the same East Coast property on the 12th!

    Now, how many "four nights must pass" policies did he violate? Does being a big roulette and craps degenerate matter if he is calling CRS?



    Last edited by nerakil; 04-21-2014 at 06:37 PM.

  6. #6
    Originally Posted by Alan Mendelson View Post
    I am sure they are not going to throw you out if you use your comps to pay for extra days.
    They won't throw me out, but those extra days stayed don't count as being "off property", so I'm back in the same boat even if I pay.

    You need to be off all CET properties for 4 days (I don't mean physically off, but not staying at one) before qualifying for another 7 Stars comp.
    Check out my poker forum, and weekly internet radio show at http://pokerfraudalert.com

  7. #7
    Originally Posted by nerakil View Post
    These policies *have* to be discretionary, at least for the time being, or else a friend of mine is in violation over and over.

    He stayed 4 nights April 6-10 using the "complimentary room benefit" in an East Coast property, then flew out on April 10 immediately after checking out to a Las Vegas property (for a bachelor party) for his 2014-15 Seven Stars annual trip, checked in that night, stayed April 10-12 for 2 nights, then flew back to check in once again at the same East Coast property on the 12th!

    Now, how many "four nights must pass" policies did he violate? Does being a big roulette and craps degenerate matter if he is calling CRS?
    Actually, that's a loophole they haven't closed at the moment.

    You can have back-to-back reservations at properties in 2 different markets. In fact, you can even have two reservations on the same night if the two properties aren't in the same market.

    It's not supposed to be this way, but for some reason they don't stop you from doing this.

    For example, in December I was staying at Harrah's New Orleans for 4 nights, but decided to spend 1 night in Biloxi, which is 90 miles away. I did not check out of Harrah's New Orleans, and just went to Biloxi for a night (while leaving my Harrah's NO room empty). All of it was comped, and not through a host or because of my play or anything like that. I have done similar involving Laughlin and Vegas.

    I'm sure they'll clamp down upon this soon, as well.
    Check out my poker forum, and weekly internet radio show at http://pokerfraudalert.com

  8. #8
    Originally Posted by Dan Druff View Post
    You need to be off all CET properties for 4 days (I don't mean physically off, but not staying at one) before qualifying for another 7 Stars comp.
    Really? You're not allowed to be on the property? I really doubt that. I think the intention is not to have someone booking back to back offers.

  9. #9
    Originally Posted by Alan Mendelson View Post
    Really? You're not allowed to be on the property? I really doubt that. I think the intention is not to have someone booking back to back offers.
    You can physically be on property, but you cannot stay any nights there, even if you pay.

    Otherwise you don't qualify for any more comp rooms or offers. They have been very clear about this when I asked.

    I think they do this to make it tougher for a Seven Stars member who wants to stay for 16 nights and get away with only paying for 4. They figure if you have to check out, it becomes too much of a pain in the ass for most people.
    Check out my poker forum, and weekly internet radio show at http://pokerfraudalert.com

  10. #10
    Originally Posted by Dan Druff View Post
    I don't know why you're saying that.

    I am neither homeless nor an addicted gambler, yet this affects me.

    If you are coming to Vegas or another location for a long trip, this can really make a difference.

    For example, what about the people who play the World Series of Poker?
    It's comments like this that make people wonder....You say you're not addicted to gambling, but by your obsession with 7-Stars status, you certainly ARE addicted to the CET slot club. And you're always whining, griping & moaning about every little reduction TR "takes away from you", seemingly, because you think you deserve more. So just add it up.

    BTW, winners & those in control of their gambling habits, don't care what comes in the mail or what they get or don't get "for free". And did it ever cross your mind that WSOP players might just PAY for there rooms. Gee--what a concept.

  11. #11
    Originally Posted by Rob.Singer View Post
    It's comments like this that make people wonder....You say you're not addicted to gambling, but by your obsession with 7-Stars status, you certainly ARE addicted to the CET slot club. And you're always whining, griping & moaning about every little reduction TR "takes away from you", seemingly, because you think you deserve more. So just add it up.

    BTW, winners & those in control of their gambling habits, don't care what comes in the mail or what they get or don't get "for free". And did it ever cross your mind that WSOP players might just PAY for there rooms. Gee--what a concept.
    Rob, your incessant babble about "winners" is annoying everyone here, myself included.

    I have been in the poker scene for over 13 years. I've seen many great players go broke and disappear from the game. I've seen other great players go broke and end up in an endless cycle of getting loans and staked, keeping little for themselves. I am one of the few poker players who has supported himself and kept his winnings.

    I've done this, in part, by having appreciation for money and taking every expense seriously. Yes, I can pay for rooms at the WSOP, but why should I if I have found a (legal) way to not have to do so? Part of being a successful poker player is keeping unnecessary expenses down. Of course, another big part is not wasting money on -EV forms of gambling, unless it has a greater purpose that will likely result in a net positive later.

    The fact that I am looking to play the minimum and extract the maximum benefits should be evidence of that to you. If I really had a gambling problem like you say, I wouldn't care all that much about the benefits, and would keep gambling at the -EV games regardless.

    My only real "complaints" about CET comes from their disorganization, poor communication (even to their own employees), and other operational failures. While the degradation of benefits doesn't make me happy, I understand it's their right to degrade what they want, since it's their own rewards program. I don't feel entitled to anything.

    At the same time, I can remark about things I feel are stupid, such as charging 2:1 RCs for gift cards that they are likely buying at a discount anyway.
    Check out my poker forum, and weekly internet radio show at http://pokerfraudalert.com

  12. #12
    Originally Posted by Dan Druff View Post
    You can physically be on property, but you cannot stay any nights there, even if you pay.

    Otherwise you don't qualify for any more comp rooms or offers. They have been very clear about this when I asked.
    That is the most absurd thing I ever heard in my life. You are telling me that they don't want your business, even when you are willing to pay?
    What would motivate a company to tell a customer that they don't want their business?

  13. #13
    Originally Posted by Alan Mendelson View Post
    That is the most absurd thing I ever heard in my life. You are telling me that they don't want your business, even when you are willing to pay?
    What would motivate a company to tell a customer that they don't want their business?
    Believe it or not, this is the one policy I understand. I don't like it, but I understand it.

    They realized that allowing people to simply pay a rate for those 2 nights in between gave people the ability to stay at CET properties for weeks or months straight, and pay a vastly reduced rate. It also allowed people to double-dip on offers, where it might be worth it to pay for 2 nights if you can start another lucrative offer right after that (and then go home after receiving it).

    They are trying to insert a big pain-in-the-ass factor to using more than 4 comp nights consecutively (or 2 freeplay offers) consecutively. Basically, they are saying, "You can stay here as long as you want, but you're not getting any comp rooms or offers after the 4th night unless you leave for 2 days."

    Also, keep in mind that they can (and do) make exceptions to this rule based upon your play. But as far as using free room offers and Seven Stars comp rooms, you are only guaranteed them if you haven't stayed in any CET property for 48 hours beforehand.

    I think they also figure that most outlier cases will be covered by the host anyway, whereas they are trying to shut out people like me, who use the Rio as Extended Stay America during the WSOP.
    Check out my poker forum, and weekly internet radio show at http://pokerfraudalert.com

  14. #14
    See, the unusual thing about the Seven Stars program is the free room benefit. You can pretty much comp yourself free rooms at will for up to 4 nights (5 in certain places), regardless of your play. Depending upon when you achieve 7 Stars, you can do this for up to 27 months without giving them a penny's worth of action.

    So this is their attempt to prevent the Seven Stars grinders from taking advantage of them.

    During last year's WSOP, I had free room offers at the Cosmo, so I kept bouncing between the two hotels and ate up a shitload of free consecutive nights in Vegas without paying a penny.
    Check out my poker forum, and weekly internet radio show at http://pokerfraudalert.com

  15. #15
    Originally Posted by Dan Druff View Post
    If I really had a gambling problem like you (Rob) say, I wouldn't care all that much about the benefits, and would keep gambling at the -EV games regardless.
    Dan: I must digress from the thread topic briefly and take a look at this sentence I snipped from your post. Since Rob doesn't care about the benefits and plays -EV games (win or lose), does this sentence imply that you believe Rob himself has a gambling problem?

  16. #16
    Originally Posted by Count Room View Post
    Dan: I must digress from the thread topic briefly and take a look at this sentence I snipped from your post. Since Rob doesn't care about the benefits and plays -EV games (win or lose), does this sentence imply that you believe Rob himself has a gambling problem?
    I'll save Dan...again. He's simply much too infatuated with 7-Stars & CET and how he's being ignored & cheated, to post anything that makes sense.

    I admitted I had a gambling problem in my first book and in Gaming Today as well as on my website. Undeniable Truth, remember? The difference is if the casinos control your play--or if you do, and by that I mean if you find yourself being roped & reeled in over & over again to play in specific casinos because they want you to. It's only when you learn to do exactly the opposite of what the casinos want & expect you to do that it no longer is a big problem. And as you constantly see here, almost every problem gambler alive will use any amount and/or collection of words in order that they safely remain in complete denial.
    Last edited by Rob.Singer; 04-22-2014 at 08:35 PM.

  17. #17
    When the casinos keep changing their policies to thwart things I've been doing to extract value out of them, I know I'm doing something right.
    Check out my poker forum, and weekly internet radio show at http://pokerfraudalert.com

  18. #18
    Rob must be on a losing streak again.

  19. #19
    Originally Posted by Alan Mendelson View Post
    Rob must be on a losing streak again.
    I am. A $2700 one. Just as I said. The difference between me and a collection of addicts with 7-Stars cards? I control when and where I go to casinos, which hasn't been often in the past two months. You guys just can't say no to the CET hooks. Then you rant and rave about how "unfair" they are....as you're all totally and helplessly unable to figure out how to do anything else but go to a CET casino. Just as they expect you to do.

  20. #20
    Rob you are ridiculous. What makes you think 7-Stars members also don't control when and where they go to the casinos? Right now I have more than 155 offers available on my Total Rewards account... and I used a $500 free play at the Rio which wasn't even listed because the ticket was mailed to me at home.

    I'll tell you what is the difference between you and the 7-Stars players you criticize:

    The 7 Stars players get more comps and more free play than you get because you think taking them is weak. Well, I'm weak and keep the offers and free play coming.

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