Originally Posted by
Nash
Just received an answer from Total Rewards regarding the Diamond Aspirations if you were Seven Stars last year.
My Question:
I have a question regarding the Diamond Aspirations.
I was at Planet Hollywood over the weekend and I went to the Total Rewards in their casino. I asked for the $100.00 voucher for getting the first 15,000 tier credits and was told because I was Seven Stars last year (2013) I was not eligible for any of the Diamond Aspirations. Could you verify this?
Thank you,
Robin Nash
Total Rewards Answer:
Hi Robin, unfortunately that is true. If you are currently a Seven Stars member you do not get the Diamond celebration dinner when you get 15,000 Tier. It is based on being a Diamond member. Since you are currently Seven Stars the only way you would receive this dinner is if you do not maintain your Seven Stars status and drop down to Diamond status. This year It is the card level that triggers the dinner to be loaded into your account and not the Tier score. Last year that was not the case and the dinner was based on and loaded into the account by getting 15,000 Tier, so if you were Seven Stars last year you would have gotten the Diamond celebration dinner in addition to your Seven Stars celebration dinner. Now that the benefits for card members have changed for 2014 you will not be able to receive the Diamond celebration dinner this year.
Sorry,
George Burgard
Total Rewards Supervisor
Bally's - Las Vegas