The lesson I learned was just how much casinos really care and if a valuable customer like Alan is shown this treatment, then how nonexistent small time players like me are. It used to be fun and games for me, but now I wanna take them for every cent! Hope you heal quickly, Alan. I got a glimpse of the real world.
hey alan, its possible someone else got hurt by that door and accepting liability in your case exposes them for other situations ?? maybe another person isn't being so 'nice' about it ?
JustaDiamind is now justa-seven-star..
It's a well written comprehensive letter. It sounds like you're asking them to reimburse expenses, which is reasonable. But you're also asking them to pump in some sort of "pain & suffering" amount, which that gal already called you on. If you're serious about that portion then I believe you should have given them a figure to counter-offer.
You also showed your hand by saying you went back and will keep going back--regardless how this turns out I guess. Your honesty ranks high but your strength meter took a hit on this one. I imagine if you sue then they won't let you back in.
Dan, you're so full of it and transparent. You claim you're never out looking for a conflict in order to argue over ten bucks, then you go to great rambling lengths to detail several incidents in which you did just that. Have you not EVER figured out that 90% of your posts complains about how you've been "done wrong" or how slipping you a few bucks here and a few bucks there would make the issues all go away?
Life isn't all about gaming the system, regardless how much you lose gambling.
I think its terrible how you've been treated.
Your approach to this has been entirely reasonable from the get go. That letter is excellent, but the fact that it's gotten to the point that you had to write it is ridiculous.
You'd think that that reasonableness would have been appreciated, given your long standing customer relationship with them, the fact that you are a public person given your career, and the fact that for someone that's a little older (not a 20-something staggering through that door drunk) who has SERIOUS health concerns that can manifest with infection due to your organ transplants. Plus now you have scars that you have to be mindful of when making your videos which are a part of your livelihood that allows you the income to be a Seven Stars.
I realize that you said that you would still go there regardless, but I have trouble understanding that because I would have a hard time detaching from this incident and their handling of it to continue to enjoy it the same way.
I do hope that your healing continues and that the scarring fades.
I actually understand Alan's fondness for Caesars Palace itself, separate from CET and CET personnel as its governing body. I feel like I have a relationship with the building and its history, regardless of my disdain for CET.
I'd hate to give up that history with the place, but what Alan has experienced would leave me with a real sour taste and disgust me enough that setting foot in there would be a source of aggravation.
At this point I don't know if the decision came only from CCMSI or if Caesars management was also involved. This is why I wrote the letter to Caesars. I certainly don't have any issues with the casino at Caesars Palace.
As I understand the situation CCMSI is an outside vendor representing Caesars which is self-insured.
100% the decision came from CCMSI.Originally Posted by Alan Mendelson
So a letter to Caesars corporate is smart at this point.
Good letter, but I would have left out the part saying that you're coming back regardless. Your biggest bargaining chip is you years-long action.
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Alan,
Please be very careful of what you post on this site and your blog. You are opening yourself up for some liability if you accidentally post something inaccurate.
Most attorneys would advise you not to post at all about this until it is resolved.
Personally, I find it interesting and appreciate it.
After 40+ years in the news and media business I'm pretty confident about what I broadcast and publish. Thank you.Originally Posted by DRich
Alan didn't write anything which could get him sued or harm his case.
He stated facts that are either accepted by both parties (he got hurt by the door, there was blood everywhere, etc) or easily provable (the door was adjusted after his injury).
Check out my poker forum, and weekly internet radio show at http://pokerfraudalert.com
The rep from CCMSI has already disputed that any changes or adjustments were made to the door -- despite my videos. Now you will understand why I repeated the opening and closing of the door so many times in both videos. I will let the videos with the repetitive openings and closings speak for themselves, including the shots in the second video showing the "pause" in the closing action which was not seen in the first video.Originally Posted by Dan Druff
From what I've seen, you not only have to prove that they knew about the door problem but that they also neglected to fix it. I'm certain any ambulance chasing lawyer will tell you the same thing. Not saying you did, but Caesars could counter that you caused this injury on purpose.
Wow are you wrong jbjb. You're certainly no lawyer. Check the rules on remedial measures and evidence.
Whatever battle you're waging here vs. CET, it seems like an uphill battle that will go all the way to the clouds. You're being honest, you're a great & loyal long-time customer, you've got a clean record, and you're a good person. CET otoh is a troubled outfit dealing with a mountain of problems with big shot lawyers and constantly fighting to recover & maintain whatever positive image they believe they once had. It's almost unbelievable that they don't do the sensible things.
But we're in a new day and age with a new breed of big-ticket corporations, important personalities, and how they all deal with and escape accountability for the negative issues which seem to surface all too often these days. For instance, it's very VERY clear that Hillary Clinton could actually walk up behind some innocent breastfeeding mother and shoot her dead ON FILM, yet the media & her supporters will simply just look the other way as if it didn't happen, denying then deflecting any questions about it and calling anyone who dares ask, a women-hating pig.
This is the culture you are up against.
Just got a call from Caesars. I won't mention the caller's name but the caller was in dismay over how this was handled and said of the risk management people and CCMSI "they escalated it" and I got a few "wows."
As could Donald J. Trump. But you better get prepared for it because one of them is going to be our next president.Originally Posted by Rob.Singer
Then you haven't been paying attention over the past 9 months. Every little thing Trump says or does that's even the smallest bit off the beaten path, he gets crucified for days on end in the media. NO ONE looks the other way when it comes to him. And if he had broken his Secret Clearance oath in his business if he needed one, whether thru "extreme carelessness" or because he was negligent? He'd never be allowed near a classified document again, and he'd never again be in the employ of any Government Agency. That includes disqualification from holding the office of the president.Originally Posted by seemoreroyals
But I agree: whomever wins (and it looks like Hillary at this point, precisely because as dirty as she is, she's been shielded by Obama every step of the way)---then it will be 4 years of one big joke after another when we sit down to watch TV.
Can you clarify?Originally Posted by Alan Mendelson
Are you saying that someone at corporate Caesars is possibly on your side here?
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Hopefully, they realize this is not going away.Originally Posted by Dan Druff
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