Have you come across this? Last week I went to pick up my wife's meds and had to pay full price-was told BlueCross/BlueShield had dropped my wife's insurance. On calling them, the horrified representative said she didn't know how to tell us but said we were 2¢ short on November and December payments so they canceled her insurance! They have had it on review, but it's apparent I' m gonna have to reapply as every time I call it's still in in review. The kicker came when yesterday I received a $750 bill for her labs. Several friends have told me of similar instances. The hardest part to understand was they were sending me a refund of $3.46! WTH?