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Thread: Email offer from Total Rewards not available online yet

  1. #1
    This was strange. I received an email today telling me about a free play offer for Vegas that's valid for March and April. The email said to go to the TR website to see the dates that the offer is valid for. Well... wouldn't you know it... the offer does not show up on the website so I can't check the valid dates.

    Anyone else get this email for free play in March and April?
    Not a member, effective January 28, 2019

  2. #2
    TR for CET properties on the strip is pretty weird, sometimes. This is likely not the reason for this, but perhaps the offer is not valid for the specific casino you selected, if you selected one. Other than that, only thing I can think of is maybe there was a delay in getting onto the TR.com. I don't know exactly how that works, what their process is for sending out mailers, emails, and having the offer show up on TR.com.

  3. #3
    Not sure if this is what's going on, but I have received mailers before about offers which never showed up on the TR site.

    They were real offers, as I booked some.

    But this was a few years ago.
    Check out my poker forum, and weekly internet radio show at http://pokerfraudalert.com

  4. #4
    Got the email. Offers are showing online.

  5. #5
    My offer still doesnt show. The email (photo below) says $900 per month but on the TR website all I see is a free play offer for $400. I forwarded the email to my host. I thought that maybe overnight the TR website would "catch up" with the email, but it still doesn't show.
    Attached Images Attached Images  
    Not a member, effective January 28, 2019

  6. #6
    Originally Posted by Alan Mendelson View Post
    My offer still doesnt show. The email (photo below) says $900 per month but on the TR website all I see is a free play offer for $400. I forwarded the email to my host. I thought that maybe overnight the TR website would "catch up" with the email, but it still doesn't show.
    I had a problem with the available dates on these in January and February. Neither the e-mail nor the regular mail offer designated the dates. When I tried to book on-line it kept saying not available for those dates (and I tried numerous dates). So I called the general Caesars number and the rep there couldn't figure out what dates qualified and why it was rejecting. So she just put in a folio credit and I had no problem when I was there.

  7. #7
    Originally Posted by regnis View Post
    I had a problem with the available dates on these in January and February.
    My dates for January and February showed on the website... but there were very few valid dates, and all of them were weekdays. I could not use the offer in either month.
    Not a member, effective January 28, 2019

  8. #8
    Email from my host: VALID: MAR 1, 2, 22, 23, 2017 ONLY

    All weekdays. I asked about the March dates.
    Not a member, effective January 28, 2019

  9. #9
    Originally Posted by Alan Mendelson View Post
    My offer still doesnt show. The email (photo below) says $900 per month but on the TR website all I see is a free play offer for $400. I forwarded the email to my host. I thought that maybe overnight the TR website would "catch up" with the email, but it still doesn't show.
    I'm new being 7*. How do you get that much freeplay?!?!!?

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