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Thread: Why no discount for Diamond/Seven Stars members at CET-owned restaurants?

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  1. #1
    I think it makes sense to trip people for any reason when they go on property. I mean, why wouldn't they? The purpose of it is to determine your value (theo loss) per day you are on the property. Why would they only do it if you're gambling?

    Granted, an exception could/should be made for days checking in/out of hotel.

  2. #2
    Originally Posted by RS__ View Post
    I think it makes sense to trip people for any reason when they go on property. I mean, why wouldn't they? The purpose of it is to determine your value (theo loss) per day you are on the property. Why would they only do it if you're gambling?

    Granted, an exception could/should be made for days checking in/out of hotel.
    The problem here is that the concept of ADT is antiquated, and they aren't attempting to modernize it.

    Nowadays, given the advanced dining and entertainment options offered in Vegas strip casinos, there's much more of a reason to leave the property than there used to be.

    So, like in the example given in a post above, if you are staying at Bellagio but walk to Caesars to eat at Nobu, you shouldn't be penalized by having them swipe your card to give you the RCs for the meal. In fact, most gamblers don't even realize that this would penalize their ADT. They just believe they are getting CREDIT for spending money at a Caesars property!

    The system should be intelligent enough by now to remove outliers.

    If you're a $2000/day theo video poker player, but one day you show up at the property and play $5 minimum blackjack with friends for an hour, that shouldn't damage your ADT. The system should throw out outlier type sessions when determining ADT, especially very brief ones. It should especially throw out non-hotel-stay, non-gambling visits. So if someone swipes their card at Nobu but otherwise does nothing else at Caesars that day, it should not be counted against their ADT.

    This would be very easy to program, but for some reason they aren't doing it. And it's not just Caesars. Pretty much all modern comp systems work like this, and that's a huge mistake. It just corrupts the data the casino is trying to collect.

    I don't think this is a way for casinos to backdoor downgrade people's comps. I think this is just an arbitrary way where it happens, and no casino executive has decided yet that this is ridiculous.

    Eventually it will happen. Then every other company will follow.

    Reminds me of the cruise industry. Sometimes they do dumb things for years, and then one innovator (usually NCL) changes something that should have been changed years before, and every other line follows. Remember in the '90s and earlier when cruise ships assigned you a time for dinner, and you were forced to eat at that time? For years this was accepted, yet cruisers hated it. Cruise lines wouldn't change it because... well, that was just the way things were done on cruise lines. Then one day, NCL said, "Why are we doing this? Let's just let everyone eat when they want", and 'Freestyle Cruising' was introduced. Huge hit with the public, and now every cruise does it this way.

    This isn't quite the same as this unpublicized practice of lowering people's ADT for appearing on property, but it's the same concept. Just something stupid they haven't fixed/changed yet.
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