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Thread: Stay cation at Flamingo

  1. #41
    Originally Posted by Alan Mendelson View Post
    Originally Posted by RS__ View Post
    a few cigarettes with ashes in the ashtray.
    Makes you wonder if they gave you clean linens and glasses.

    LOL. Speaking of which, let's not jump all over the Flamingo. I did a midnight check-in at the Residence Inn and found dirty dishes in the sink and the bed unmade with sheets and pillows strewn about. No big deal (I was solo), but I mentioned it in a survey days later, and the Residence Inn actually emailed me to apologize.

  2. #42
    Originally Posted by redietz View Post

    LOL. Speaking of which, let's not jump all over the Flamingo. I did a midnight check-in at the Residence Inn and found dirty dishes in the sink and the bed unmade with sheets and pillows strewn about. No big deal (I was solo), but I mentioned it in a survey days later, and the Residence Inn actually emailed me to apologize.
    And did you sleep in that bed?

  3. #43
    The room had a sofa. No biggie.

  4. #44
    Do you guys watch shows like Inside Edition. Every so often they do undercover reports on stuff like this and they go to top notch hotels. Rarely are any of them clean.

  5. #45
    Originally Posted by redietz View Post
    Originally Posted by Alan Mendelson View Post
    Originally Posted by RS__ View Post
    a few cigarettes with ashes in the ashtray.
    Makes you wonder if they gave you clean linens and glasses.

    LOL. Speaking of which, let's not jump all over the Flamingo. I did a midnight check-in at the Residence Inn and found dirty dishes in the sink and the bed unmade with sheets and pillows strewn about. No big deal (I was solo), but I mentioned it in a survey days later, and the Residence Inn actually emailed me to apologize.
    They were probably horrified. I rarely stay at that chain but the times I have they've been pretty good.

    Alan, if you're looking for something different on comped stays why don't you try staying at Nobu? It's still Caesars but the rooms have a much different feel. They also still have robes, body wash, slippers, etc..

  6. #46
    Pkspins thanks for the Nobu suggestion. I've thought about it in the past but never pulled the trigger and done it.

  7. #47
    Originally Posted by Alan Mendelson View Post
    Pkspins thanks for the Nobu suggestion. I've thought about it in the past but never pulled the trigger and done it.
    I personally like it better than Augustus. The rooms are smaller but with 1 king they are fine. When I need 2 queens I stay in Augustus. I've never had trouble getting it comped through the website although once my host had to book it. Their room service menu is different than the regular Caesars one and not as extensive but everything's been good albeit different and a few things I like better off the menu than I do at Nobu.

  8. #48
    Originally Posted by jbjb View Post
    Do you guys watch shows like Inside Edition. Every so often they do undercover reports on stuff like this and they go to top notch hotels. Rarely are any of them clean.
    100%.

    Sadly, poor cleaning practices are not restricted to low-end properties. Even luxury hotels do lots of gross things, as proven by countless "hidden camera" exposes by various media outlets.

    The problem is that all of these hotels -- from the luxury resorts down to Motel 6 -- hire low-paid, unskilled help to do the cleaning.

    And this is a case where they're basically getting what they pay for. If you pay the maids minimum wage and don't provide strict supervision upon them, they will cut corners.

    The biggest and grossest problem occurs with the drinking glasses.

    I am not at all a germ freak, but learning about the drinking glasses made me vow never to use one ever again.

    Very few hotels REPLACE the drinking glasses in the room with dishwashered clean ones. Instead, they either ignore them if they "look clean", or will wipe them down with a dirty rag (often the same one used to clean the sink or the toilet), in order to make them appear cleaner.

    Why? Because glasses are bulky and difficult to transport. It is a burden for the maid to drag 4 glasses (two for drinking, two for the bathroom) into every room. So for the most part, they don't.

    There are two ways to protect yourself here.

    1) Call for new drinking glasses when you get to the room. They will usually bring up fresh ones which were washed in the dishwasher.

    2) Just bring your own disposable paper cups, or grab a bunch of them from the maid when you see her. (Often they provide these cups for coffee.)

    I always do #2. I bring several paper cups with me, and then I also grab them from the maid when I see her cart.

    Many people are turned off by hotels which provide disposable cups instead of glassware. I am much happier to see the disposable ones.
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  9. #49
    I have stayed almost exclusively at Augustus at Caesars, and I still like it the best (especially since the 2016 renovation).

    I have also stayed at all of the other towers. Here are my impressions:

    Octavius: Nice, but has no view and is too far from everything.

    Palace: Underrated. Augustus is a nicer, and has a much better view, but Palace isn't bad.

    Roman/Julius: Sucks. Haven't seen it since the renovation (when they renamed it "Julius"), but it's hard to believe they could have done enough to make it equivalent to Augustus/Octavius/Palace.

    Forum: Also sucks, though not as bad as the old Roman tower. The one upside is the fact that it's centrally located, unlike the rest of the towers.


    That leaves Nobu, which was formerly the old Centurion Tower.

    I hadn't seen it until the end of December 2015. I needed a second room for my parents over New Years, and I could only get one through December 30, without paying a hefty bill.

    A PokerFraudAlert Radio listener hooked me up with a Nobu room comp he had, which I appreciated.

    This allowed me to finally see the Nobu Hotel.

    It had its good and bad points.

    Good: Nicely decorated and renovated. Charming rooms, and nicely appointed bathroom.

    Bad: Small rooms, not much of a view.

    The bottom line is that the Nobu hotel is nothing special. It can be a nice change for an individual or a couple who wants something different, while stii enjoying the convenience of staying at a Caesars property.

    However, I would NOT recommend it if you have more than 2 people in your party. Furthermore, it still pales in comparison to the true luxury rooms in Vegas, such as the ones at Mandarin Oriental.

    I have never tried to get a room comped in Nobu. I don't believe that the Seven Stars comp benefit gets you Nobu, but I could be wrong.
    Check out my poker forum, and weekly internet radio show at http://pokerfraudalert.com

  10. #50
    Originally Posted by redietz View Post
    Originally Posted by Alan Mendelson View Post
    Originally Posted by RS__ View Post
    a few cigarettes with ashes in the ashtray.
    Makes you wonder if they gave you clean linens and glasses.

    LOL. Speaking of which, let's not jump all over the Flamingo. I did a midnight check-in at the Residence Inn and found dirty dishes in the sink and the bed unmade with sheets and pillows strewn about. No big deal (I was solo), but I mentioned it in a survey days later, and the Residence Inn actually emailed me to apologize.
    Did you get anything from the Residence Inn to compensate you for this?

    I would have demanded something on the spot from management (like at least half off the room).

    FYI, e-mailing corporate (or filling out surveys) is not an effective way to complain. You never want to complain to the person whose job it is to field thousands of complaints per week!

    The person becomes jaded, and basically responds to each and every complaint with what is essentially a form letter (even if it has a few custom lines in it).

    Complaints about any business are best done to the highest manager available on shift, and then to the highest manager working on property (even if the next business day) if the initial complaint fails.

    And then, if the store/property manager doesn't give you satisfaction, complaining to the district manager tends to get the job done.

    The one exception involves franchises. It's hard to get any kind of compensation or discount from a franchise, as they are notoriously cheap and don't care at all about brand reputation.

    However, I don't believe Residence Inn does franchises -- at least not in the US. I could be wrong, but I believe they're all owned by Marriott.
    Check out my poker forum, and weekly internet radio show at http://pokerfraudalert.com

  11. #51
    Originally Posted by Dan Druff View Post
    Originally Posted by redietz View Post
    Originally Posted by Alan Mendelson View Post

    Makes you wonder if they gave you clean linens and glasses.

    LOL. Speaking of which, let's not jump all over the Flamingo. I did a midnight check-in at the Residence Inn and found dirty dishes in the sink and the bed unmade with sheets and pillows strewn about. No big deal (I was solo), but I mentioned it in a survey days later, and the Residence Inn actually emailed me to apologize.
    Did you get anything from the Residence Inn to compensate you for this?

    I would have demanded something on the spot from management (like at least half off the room).

    FYI, e-mailing corporate (or filling out surveys) is not an effective way to complain. You never want to complain to the person whose job it is to field thousands of complaints per week!

    The person becomes jaded, and basically responds to each and every complaint with what is essentially a form letter (even if it has a few custom lines in it).

    Complaints about any business are best done to the highest manager available on shift, and then to the highest manager working on property (even if the next business day) if the initial complaint fails.

    And then, if the store/property manager doesn't give you satisfaction, complaining to the district manager tends to get the job done.

    The one exception involves franchises. It's hard to get any kind of compensation or discount from a franchise, as they are notoriously cheap and don't care at all about brand reputation.

    However, I don't believe Residence Inn does franchises -- at least not in the US. I could be wrong, but I believe they're all owned by Marriott.

    In the survey, I said if they felt like tossing a couple of thousand points my way for the inconvenience, I wouldn't argue with them. They did indeed send 5000 points (roughly a quarter of a room) my way. I occasionally snag a room for fewer than 20,000 points, such as when I got a room in Oklahoma City recently for 6,000 at Fairfield, so technically the points can be stretched a bit.

    As I said earlier, some dirty dishes and an unmade bed won't freak me out unless there's a horse's head in the bed.

    I arrived at midnight. They probably had the room checked as not renting until the following afternoon, so it wasn't cleaned properly with the understanding they'd get to it in the morning. Sometimes those midnight check-ins bring an issue, such as when Westgate gave me a (nice) room with no heat a couple of years ago during the winter. Wasting an hour at 1 AM hassling through a room change when dead tired wasn't worth the effort then, and this one wasn't worth blowing a fuse over, either. I would have been more perturbed in both cases had I not been traveling solo.

    I was probably feeling magnanimous because I managed an $800 voucher taking a bump en route, which is why I wound up with a midnight check-in.

  12. #52
    Originally Posted by Dan Druff View Post

    The bottom line is that the Nobu hotel is nothing special. It can be a nice change for an individual or a couple who wants something different, while stii enjoying the convenience of staying at a Caesars property.

    However, I would NOT recommend it if you have more than 2 people in your party. Furthermore, it still pales in comparison to the true luxury rooms in Vegas, such as the ones at Mandarin Oriental.

    I have never tried to get a room comped in Nobu. I don't believe that the Seven Stars comp benefit gets you Nobu, but I could be wrong.
    Yes you can't stress the more than 2 in your party part enough. The rooms are small. I only recommend it for a solo or a couple trip.

    I have always gotten it comped. It usually shows up as one of my comped options on the website and I have booked it myself. I did stay there once on an Aspirations 2 trip and my host booked me in there at my request without any issues.

  13. #53
    since Dan is overcomped he might have a problem getting a room in Nobu. I've spoken to my host about Nobu and I can stay there anytime I want.

  14. #54
    Originally Posted by Alan Mendelson View Post
    Originally Posted by RS__ View Post
    a few cigarettes with ashes in the ashtray.
    Makes you wonder if they gave you clean linens and glasses.
    I don't even know if I stayed in the hotel that night. Typically I'll book the room comp because I have to in order to get the freeplay. Hell, oftentimes I don't even make it to the room. Of the times I've gotten my freeplay at Flamingo, I think I've only stayed there once. A few times I've gone to the room but didn't stay, and a few other times I didn't even go into the room.


    I very rarely use the glasses. Although I've seen the hidden camera show or YouTube videos about it, that's not why I don't use them....although thinking about it now, I probably shouldn't use them for that reason. Typically, I just don't have a use for them. If I have a soda, I'll just drink from the can/bottle/cup it comes in (ie: fast food I bring back). If I get room service, then I just use the glasses they bring.

  15. #55
    On the subject of hotel room glasses:

    I don't think I've ever used them except as a toothbrush holder. (Bristles/head up.)

  16. #56
    Originally Posted by Dan Druff View Post

    The one thing that does suck about the Cosmo is that rooms don't have refrigerators, and you apparently can't order one.
    Sorry for hijacking, but is there a list of hotels/casinos that do supply mini fridges anywhere?

  17. #57
    Just about all of them do. It's to the point where it's surprising when it's not available.

    Often you do have to ask for one to brought up. However, if someone in your room is "diabetic" or has some other condition, they give you the fridge for free. They don't ask for proof.
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  18. #58
    Some of the hotels will give you a "cooler" but not an actual mini fridge. The coolers don't give you the lower temps that a real mini fridge will give you. I don't know if this makes a difference to you or not, so you should ask.

  19. #59
    Originally Posted by Alan Mendelson View Post
    On the subject of hotel room glasses:
    I don't think I've ever used them except as a toothbrush holder. (Bristles/head up.)
    I use them regularly but I rinse the glasses in tap water to remove any vestige of the chemicals they use to make the glasses appear to be so clean and free of spots.

    I let the free ice melt as a source of water rather than using the mini-bar water.

  20. #60
    mini bar water? I don't think I've ever had a mini bar with a faucet for water. Which hotel, FleaStiff?

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