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Thread: Total Rewards Diamond/Seven Stars changes for 2018 -- goodbye free room benefit , goodbye Diamond Aspirations, goodbye 1.25:1 RC freeplay conversion

  1. #141
    Junior Member
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    Originally Posted by Dan Druff View Post
    Larry, I agree with all of this EXCEPT in this case.

    Why?

    Because I was actually told by an employee at the Caesars call center that they were "still evaluating" the situation, and might change it back if players were unhappy. And this wasn't one of those canned excuses which employees were given to hand out to customers. I slowly dragged it out of the guy, and he reluctantly told me this.

    It also makes sense.

    This is a major degradation of 7 Stars, but they didn't publicize it, and are hoping people don't notice (aside from the comp whores).

    So during this experimental phase, if they get word that a lot of decent-ADT Seven Stars are unhappy, they may reverse it. Otherwise, they won't.

    I'm actually surprised it took this long for them to finally make this change, given that, as Boz said, they have long valued ADT over tier.
    I'm already impacted. I'm trying to book New Orleans in March and can't get a comped room.

  2. #142
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    Mar 2014
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    Njdiceplayer are you Seven Stars? If so did you complain to your host about this and see what happens

  3. #143
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    Originally Posted by FABismonte View Post
    Njdiceplayer are you Seven Stars? If so did you complain to your host about this and see what happens
    I am a 7*. My host is in Atlantic City. Not sure what she would be able to do on an New Orleans booking.

  4. #144
    Senior Member
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    Dec 2017
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    This is a major degradation of 7 Stars, but they didn't publicize it, and are hoping people don't notice (aside from the comp whores).""per Dan

    (I boldened the words)

    do you really think that they would make a MAJOR cahnge, and yet even consider that most people wont notice?(outside of comp whores)

  5. #145
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    Originally Posted by LarryS View Post
    This is a major degradation of 7 Stars, but they didn't publicize it, and are hoping people don't notice (aside from the comp whores).""per Dan

    (I boldened the words)

    do you really think that they would make a MAJOR cahnge, and yet even consider that most people wont notice?(outside of comp whores)

    edit addition: it seems they are pretty brazen in their actions and are ready for complaints. And I am sure the hosts have been given a script or guidelines to use to calm people down in order to keep people from making rash decisions. So the hosts are giving out "hope"....ok. Did u expect them to say,"well thats the way it is sotheres the door if u dont like it"

    If they change it back, it would mean that they crunched the numbers and they are losing more money than they are "saving".Its as simple as that. It wont have anything to do with the number of complaints. It will have to do with the "numbers". It will have to do with people actually walking. But complaints are a dime a dozen. The real drivers for change are not complaints but actions

  6. #146
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    The Seven Stars complimentary room change is so drastic. From always a room to none guaranteed as of 2018. You would think they would use a middle ground like 10 guaranteed nights a year down from unlimited in 2017.

  7. #147
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    Jan 2018
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    Confirmed. Asked AC host for a room next weekend (holiday weekend) and he just quoted me the rate calendar. Almost $200 for one night. Not even a dollar off what I could get booking on the website. I did register a complaint, and he says he will forward it to management.

    I'm over 30,000 TCs on the year, and can't get a free room. Guess it's time to start learning what else is out there.

  8. #148
    Senior Member
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    4,332
    I am not a CET player or fan. I don't know much about CET's current finances. I will, however, say this. I saw something sports betting-wise this week that I have never seen from a major sports book involving a major sport, and it suggests CET is either incredibly paranoid or under tremendous financial duress. So I ask you folks who know the company:

    Are things so bad for CET that this drastic change in benefits is a prelude to a near-term crash-and-burn or dismantling?

  9. #149
    Originally Posted by njdiceplayer View Post
    I'm already impacted. I'm trying to book New Orleans in March and can't get a comped room.
    Originally Posted by Tarpie View Post
    Confirmed. Asked AC host for a room next weekend (holiday weekend) and he just quoted me the rate calendar. Almost $200 for one night. Not even a dollar off what I could get booking on the website. I did register a complaint, and he says he will forward it to management.

    I'm over 30,000 TCs on the year, and can't get a free room. Guess it's time to start learning what else is out there.

    Funny, I was just debating this with my radio co-host last night.

    He felt that it was unlikely many non-comp-whores would be affected.

    I told him that he was underestimating this, and Seven Stars players would start running into a lot of rates for rooms, especially on high-traffic dates.

    Here we already have two people affected reading this thread, and I haven't seen either of you posting about being comp whores before.

    I think CET is really shooting themselves in the food.


    Originally Posted by FABismonte
    The Seven Stars complimentary room change is so drastic. From always a room to none guaranteed as of 2018. You would think they would use a middle ground like 10 guaranteed nights a year down from unlimited in 2017.
    Great minds think alike! This is exactly what I suggested on my radio show last night -- that they should have either blacked out popular dates, or given a hard cap for number of comp rooms which could be redeemed with this benefit.

    Instead, they went from a situation where you could get 242 comped nights per year if you wanted (using the 4 on/2 off pattern) all the way down to zero, with nothing in between.

    Typical.
    Check out my poker forum, and weekly internet radio show at http://pokerfraudalert.com

  10. #150
    Originally Posted by redietz View Post
    I am not a CET player or fan. I don't know much about CET's current finances. I will, however, say this. I saw something sports betting-wise this week that I have never seen from a major sports book involving a major sport, and it suggests CET is either incredibly paranoid or under tremendous financial duress. So I ask you folks who know the company:

    Are things so bad for CET that this drastic change in benefits is a prelude to a near-term crash-and-burn or dismantling?
    Care to share more about exactly what it was that you saw? I understand of course if you can’t...

  11. #151
    Senior Member
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    Originally Posted by acescracked_1210 View Post
    Originally Posted by redietz View Post
    I am not a CET player or fan. I don't know much about CET's current finances. I will, however, say this. I saw something sports betting-wise this week that I have never seen from a major sports book involving a major sport, and it suggests CET is either incredibly paranoid or under tremendous financial duress. So I ask you folks who know the company:

    Are things so bad for CET that this drastic change in benefits is a prelude to a near-term crash-and-burn or dismantling?
    Care to share more about exactly what it was that you saw? I understand of course if you canít...
    Well, at the expense of any potential for having a genius moniker, I was dead wrong. I couldn't understand how CET could not allow wagering on the Celtics in NBA futures, while using a convoluted formula to allow NBA futures betting in general. It turned out (my compadres informed me that night) that it was because CET has, for the last four years or so, owned a piece of the Celtics, which precludes Celtics betting.

    What confused me was that in the previous situation similar to this, which was the Maloofs owning the Kings, no NBA futures of any kind were taken by the Palms. When I had asked, I had simply been told by the Palms that the lack of NBA futures was "because of Kings ownership." It didn't even occur to me that (1) possibly the Palms by choice just decided to not take NBA futures, not that they had to skip them or that (2) the rules had changed since the Palms/Kings scenario.

    So when I saw the "no Celtics" lines at CET without a footnote explanation, I was flummoxed. My only conclusion was that they had somehow taken so much on the Celtics (not unlikely) that they had simply decided to not take any more. I couldn't really believe that, so I asked if CET was under any immediate financial duress that might trigger such a move.

    It tells you how little attention I pay to NBA (and how little I bet at CET) that I hadn't seen this before.

    So, in summary, I was in the dark as to why no Celtics was allowed and couldn't figure it out since I was under the (possibly incorrect) assumption that the Maloofs could not offer Kings futures because of ownership.

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