There is an additional "fail" I experienced at the CET run Flamingo during NYE weekend. To be on the same floor with family, I moved from the 27th floor (Executive level) to the 21st floor. The Diamond checkin staff said they would reroute my "Seven Stars Amenity basket" to the room. It did not happen that day. No big deal, I stopped by the next morning and they said it would be delivered that day. I had expected the typical underwhelming sliding amenity Seven Star box with chocolate covered nuts ect. Instead I got two brown bags of individual potato chip servings, a Styrofoam bowl of mixed nuts and 4 waters. Behold my Seven Stars "Amenity basket"! (how's that for class and presentation?):