Results 1 to 2 of 2

Thread: Caesars 800 number (CCS) now has visibility into your play and ADT

  1. #1
    Caesars has closed a major gap in its schizophrenic booking system by providing ADT/play information to booking reps at the 800 number (also known as the CCS).

    Previously, your host could fully see your play information, but 800 number reps could only see your tier level.

    This was helpful to "marginal" Diamonds and Seven Stars -- especially ones with bad ADT -- because they would get treated the same as others at their tier level with much better ADTs.

    Many exceptions were made for me there because I was Seven Stars, which otherwise wouldn't have been made if they could see my ADT.

    In 2018, that has changed, and they can now see your ADT and recent play.

    It is not clear if regular reps can see it, but supervisors (the ones who can make the exceptions) definitely can.

    To my knowledge, hotel staff still cannot see your play information -- only your card's tier. Perhaps that will be changing soon, too.
    Check out my poker forum, and weekly internet radio show at

  2. #2
    Actually, hotel staff has been able to see your play since at least August 2017.

    The only reason I know this is because I showed up last minute in Laughlin very late one night that month well after Diamond/7* registration had closed, and I just walked up to the main front desk and asked for a room.

    The way the front desk is set up there, you can easily see the computer screens with only a casual lean as opposed to having to rubberneck too much. The gal typed in my card info, hit a couple buttons and my tier score, RC balance, Property ADT, overall ADT, etc. popped right up.

    Of course I have no way of knowing if all CET properties have this capability so YMMV.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Blackjack visibility
    By Alan Mendelson in forum Las Vegas
    Replies: 87
    Last Post: 11-22-2017, 12:00 PM
  2. Caesars CCS (800 number) clamping down on 5-night Seven Stars comps
    By Dan Druff in forum Total Rewards and MLife
    Replies: 12
    Last Post: 03-17-2016, 09:55 PM
  3. Laying a number to hedge a feature bet at craps?
    By Alan Mendelson in forum Las Vegas
    Replies: 3
    Last Post: 02-28-2016, 07:51 PM
  4. $500 Free Play Coupons from Caesars
    By Alan Mendelson in forum Las Vegas
    Replies: 6
    Last Post: 11-07-2013, 03:33 PM
  5. 2 number method
    By mr jjj in forum Las Vegas
    Replies: 50
    Last Post: 08-28-2013, 07:35 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts