My brother reserved a room at Harrah's Socal this past Wednesday for 2 nights.
When we arrived at approx 4:00 pm the diamond lounge was closed. We checked in with Laura at the front desk.
Laura told us that even though I am a Diamond card player that we would not have FREE wi-fi and would not have late
check-out that is normally given to diamond players because I was not on the original reservation. What a disappointment.