RS_, I believe it is the law in Nevada that any accrued points are to be cashed out in the case a player is banned from the casino, unless that ban was for cheating. (Mine was not.)

Slyfox, I agree that going to Gaming will piss off the casino and probably crush what little chance I have left of getting unbanned.

However, I'm at the point where I think the chance of getting this reversed is so low that I might as well just go for the money at this point.

I don't think writing letters will help. I've written e-mails to several parties directly involved in the decision, and they outright ignore me.

I've also been promised several phone calls, only one of which materialized. That phone call was promising because I was told they would re-investigate and get back to me. However, they never re-investigated, never called me back, and they told the employee who followed up on it for me, "We talked to Todd. He fully understood why we banned him. He didn't agree with it, but he understood and accepted it", which is NOT AT ALL how the phone call went. The guy clearly heard that I flatly denied everything and he promised to re-investigate to make sure their info was correct, but then they decided not to for whatever reason.

I'm guessing that they realize there's a good chance I'm correct, and that this ban was erroneous, but they don't want to admit it because that would be an admission of someone's incompetence, and nobody in casino security/investigations wants to look incompetent.

Suffice to say that I'm going to blow this story up everywhere I can, once I have to take this to Gaming. At that point, I will name names and give the full details.