Here's the story:
I was Diamond last year via a status match (Wyndham). I did not earn enough tiers in 2024 to qualify for anything but Gold (bottom tier) in 2025.
However, in January 2025, I earned over 15k tier credits through casino play. This should have made me Diamond for all of 2025 and 2026.
Instead, it shows me as Gold, with "-10,030 tier credits" to get to Platinum! What?!?!
Screen shot below (the black box is my rewards # I blacked out)
Anyone else have this going on?