Here's the NY Post article about it: https://nypost.com/2024/05/18/us-new...t-machine-win/
The machine claimed "TILT" after she hit a $2.56m progressive jackpot, and she was told she was not eligible to win due to the machine's unspecified malfunction. Here's a picture of the machine:
The progressive jackpot of $1.28m shown above was actually $2.56m because she had a 2x multiplier.
According to the article, Bally's blames manufacturer IGT for this, and claims her gripe is with them. Kinda sounds like bullshit to me.
All machines in casinos have a disclaimer, "Malfunction voids all plays and pays", but they need to show how the machine actually malfunctioned, and how that malfunction caused the jackpot to occur. If the malfunction occurred after the jackpot was hit, or if it had nothing to do with the jackpot, then Bally's should owe the money.
She's suing both Bally's and IGT.