Originally Posted by accountinquestion View Post
Have the manager walk the floor hours each day.. Derrick stevens sorta does it. Look at how they've grown. Normal corporate guys never do that.
Circa does a lot of things right.

They try to be forthright, accessible, and customer friendly.

Look at the sportsbook. They don't ban anyone for being sharp. They run big, juice-free contests. They are good at social media.

And guess what? Of all the casinos I contacted about scammer Christopher Mitchell, they were the only ones to respond and subsequently ban him.