Here's a simple technical discussion for those who may not understand the significance of shuffle machines being able to see and arrange cards.
The only difference between a shuffle machine arranging cards in sequential order (apparently a feature on the newer Shufflemasters), and one arranging cards illegally, is the programming.
That's it.
Physically, they would be identical machines.
The same capability to arrange the cards sequentially could easily be used to arrange the cards other ways, such as the alleged high-card-clumping.
All a bad actor would need to do would be to access where the programming is stored, and change it to this slightly different functionality.
From a non-technical standpoint, picture if you taught a 6-year-old to arrange a deck sequentially by suit. Once the 6-year-old mastered this, you could easily teach him to take a bunch of high cards and place them at the end of the deck. The ability to do the first thing would basically give him the ability to do the second. You'd just need to give him different instructions. Same situation here.
My concern is that someone could simply remove a flash device in the system containing the programming, and either modify it or replace it with an identical device with different programming.
I am also concerned that the developers of the device simply didn't consider this abuse possibly taking place (or perhaps didn't care), and thus there were no measures in place to prevent it.
I don't know the hardware of a Shufflemaster, so I can't comment further. But "seeing eye shufflers" should make the average gambler very nervous, as they're just begging to be abused.