https://www.reviewjournal.com/busine...-fees-2299475/
Travelers United, a nonprofit travel advocacy group, filed suit against MGM on February 18, accusing them of violating DC consumer law. The group claims that resort fees are deceptive, and violate the District of Columbia’s Consumer Protection Procedures Act.
The lawsuit is mostly about Las Vegas properties, focusing upon DC-based travelers who were charged the resort fees when visiting Las Vegas.
Interestingly, they are claiming that the elimination of certain "amenities" during COVID, yet keeping the resort fees the same, is proof that MGM's claim of the resort fee "paying for amenities" is a sham. Of course, it is a sham, since the resort fee is required, and you cannot simply turn down those amenities.
I have long said that resort fees are deceptive and should be illegal. The lawyer for Travelers United, Lauren Wolfe, appeared on my radio show a few years back.
Currently, resort fees are utilized in order to deceive customers using online search portals into believing that the nightly price is far lower than it is. Contrary to popular belief, resort fees don't usually make the stay more expensive overall. The properties tend to take the price they want to charge, and then move a portion of it to a "resort fee". Obviously this is deceptive and needs to stop.