In another thread, forum member redietz made some comments critical of the operations at Caesars/Harrah's casinos, including these about the maintenance and upkeep of the hotel rooms and plant:
He's right. A couple of weeks ago I was invited to have dinner with one of the top Caesars execs in Vegas -- it was designed as a way for upper management to meet and learn about the concerns of guests.
But I think I asked him more questions than he asked me and I did ask what they would change if the budget would allow? First of all, everyone knows that Caesars is saddled with huge amounts of debt. And I was told that the debt has delayed much of the hotel improvements that they would like to make.
At Caesars Palace they recently started to change the carpeting in the casino -- section by section. And at Caesars improvements are ahead of the work at other properties in the system.