Caesars Rewards (Total Rewards) and Wyndham status match

[jpfromla]

Not sure if this is an even bigger fail in the world that is now El Diablo, but ...

I’ve been Diamond for a few weeks since matching from Wyndham Feb. 1. Sometime today (it was fine last night), I was downgraded back to Platinum. Apparently, I am one of many. A good # of us earned 100 TCs at Caesars’ direction to unlock the $100 Celebration dinner, only to have the rug pulled out from under us. Bait and Switch? “Trust us - just gamble with us to unlock that benefit, we won’t take it away, we promise ...”

I can understand changing policy for new matches going forward, but yanking status from a large group of customers after they’ve had it for a while? (And qualified according to the terms of the program at that time.)