A former high roller that I know -- someone who used to drop between $10,000 and $75,000 per weekend on trips to Las Vegas about four years ago last week flew into LV on an invitation from the Golden Nugget. The high roller hasn't been at the GN in a couple of years. The high roller was promised comped room, show tickets, limo, free play. When the high roller arrived at the hotel the comps were all rescinded.
Why?
It seems that a supervisor checked the "play" and saw that the high roller hadn't been to the GN in several years.
The high roller threw a fit -- literally -- and said "I wouldn't have come otherwise" (and that's putting it politely).
The free room, show tickets and $150 cash were given to the high roller.
High roller played $500 only, went to the shows, and left.
So who is at fault here?
Truth is the former high roller lost all of their gambling money about four years ago -- I know this for a fact. And there was no way that the former high roller would gamble according to the host's expectations who granted the comp package. But there was no way the host would know that this former high roller was now busted.
What do you think?
Should the former high roller have accepted the package?
Did the supervisor have the right to rescind?