Originally Posted by DGenBen View Post
Originally Posted by MisterV View Post
Pardon my ignorance but what do you mean by "ou call down from your room to get them sent up you just get the Philippines...?'
Your ignorance is pardoned sir.

Caesars has a call center in the Philippines. At some properties and/or at some times of day When you’re in your room and you dial the extension for the bell desk or front desk etc. the phone routes you to the foreign call center and there is no way around this.

The sent up to your room was if your bags are at the bell desk because when you checked in you wanted to gamble first, or dine first, or the room was not ready etc. so you didn’t take your bags with you.

And then the call center has no way to reach the hotel staff in the hotel your are in. In Spanish I think they call this situation being “El Fucked”

Comprende negro?
I'm trying to play it out in my head if this is really a positive long term strategy. I guess most people don't call during the night and it works for 80% of the issues people have. It really is kinda dystopian. If I was a real gambler and went to shoot off 5k every gambling trip I'd be so fucking annoyed with that shit I'd lose any sense of loyalty.

It is a funny thing to think but I'm far more spoiled and have higher expectations than 95% of people who visit those casinos. For the others I guess it works well enough.