Originally Posted by supermaxhd View Post
I have been comped for $150 at the steakhouse at Horseshoe Southern Indiana when I asked and I had a lot of reward credits available. I once got a comp for $150 at Margaritaville in Cincinnati when I asked. My Cincinnati host called me for my birthday for dinner for 2 at the Cincinnati SteakHouse. I don't think I have ever been turned down but I don't ask that often. Horseshoe Cincinnati has a 'host desk' where you can go ask. When I took my annual retreat back in January my Cincinnati host was able to get me a second room comped in advance at Caesars Palace. Upon checkout from my annual retreat I asked the on duty host to consider my play there for the remainder of my balance at checkout. They took my reward credits for that.

Will a large win influence the offers I get or what I can ask for?
Large wins will not hurt you.

They compute how "valuable" you are as a customer by "expected losses" based upon your RECENT coin-in and expected losses based upon that coin-in. Hosts will do a lot for you if you are playing a lot and frequently. They will do nothing for you if either your play is very light, mostly in the past, or you have been staying without playing much recently.

Another big factor is how many comps of ANY KIND you have used lately, with the exception of:

- Freeplay coupons (hosts don't see when you use those, but the Total Rewards computer generating them does)
- RC redemptions (those are ignored when computing what comps you've redeemed, because they were already "earned" and banked)
- Total Rewards Airline tickets, whether obtained through the Seven Stars annual trip or promotions. (However, they WILL count airline tickets against you if you just ask your host for them, if they're not associated with any offer or benefit.)

So every time you use a free hotel room, it's considered a comp. Every time a host writes you a voucher for free meal, it's considered a comp. Every time your host gives you free show tickets, it's considered a comp. If they use your RCs for these things, it's not considered a comp, but you lose RCs, which have real value.

Anyway, once recent comps have exceeded what they feel you're "entitled" to based upon recent play, then they will refuse to do anything for you. This is lousy, because if you played a ton last year, barely used any comps, and then slowed down and stopped playing, you won't get "credit" for what you did before, beyond the RCs you earned. That's why it's good to bank RCs unless you're a very consistent player.

Of course, this also varies from host to host. Some are extremely tight with comps, while others will do things for you even when your recent play doesn't justify it.

Supermaxhd, it sounds like you play enough to justify ongoing comps, as you must not be using more than you're earning. They are technically supposed to be taking your RCs first before giving you steakhouse comps, but hosts are granted leeway in this so as to not piss off the good customers.

Getting a second room is actually fairly easy if you are playing regularly. Even I was able to squeeze some second rooms out of them in 2012 and 2013, but they have tightened up on this somewhat, and now scrutinize if your account justifies it. Apparently yours still does, but mine doesn't at all.