I'm shaking my head. Room upgrades, extra rooms etc. can be very easily obtained from the VIP check-in areas, either on the phone or in person. Sometimes they will talk to a host about the request themself, and sometimes they don't have to. The point is to stay away from any direct contact with a host. They'll make you believe you're their best friends at your "home away from home" yet the more they cheerfully give you, the more bleak your computer future will look. Note: all the massive amounts of griping from the 7-Stars comp hounds on this forum.