Originally Posted by
Boygenius
Nerakil- Just wanted to clear up a few things regarding your promotion. Although it seems you were informed of one of my major points.
I have a trop black card and have received all the benefits that you are "supposed" to receive. Stayed at the Cosmo, got the food and freeplay credits as promised. So the benefits do really exist and are awarded. But, as you stated earlier and believe it or not each Trop property is separate (or should I say each city is it's own market). Anyway, here is what I 100% know about the tier matching promo.
1. (and it seems you are kinda aware of this) There is a 6-8 week lag on your Trop card being processed into the Cosmopolitan system. The Cosmo has to receive all your info from the Trop and then enter it into their system and award you the appropriate benefits.
2. (This one is a little cloudy.) I spoke to my host as well as a supervisor I know who works in the Players club at the Trop. They both said that although you have achieved Black status at the Trop. Your status in their system will only reflect whatever points/play you have done with that property. Translation is that you will be able to receive all the "soft" benefits of the Black Trop card ( line pass, free buffets, 50% more points as well as free cabanas etc...) but the "hard" benefits such as qualifying for the Cosmo/Cruise package are not included.
Now I'm not trying to be a dick or anything. And I would say I'm 80% sure on this. But I just wanted to give you a heads up just in case your told that your benefits do not qualify.
Best of luck with the promo and hopefully they'll honor what they said they would.