Originally Posted by VPJunkie View Post
Remember, you're playing with fire. Say you get a few Thou$sand or less. The fact that you tried to recover for the injury they might ban you for it. They've banned people for a lot less.
I've thought of that, too. But if Alan can show them that the glass on their door really was sharp (which I'm assuming he can/did), they won't ban him. There seems to be little doubt that this injury really occurred as described. They would only ban someone for falsifying an injury.

They get injury claims all the time at CET properties. That's why they have a full-time Risk Management department.

Alan is in fact one of the least likely to get banned, because he has a long history of mid-high limit play there. He won't be seen as some professional victim looking to get rich off of them. Instead, they will see it as a loyal customer getting injured as a result of a defectively manufactured door.

I dealt with Risk Management at the Rio once, but not about an injury. During the 2009 WSOP, a high-wind thunderstorm blew into town. My car was parked outdoors at the Rio WSOP lot. They had been doing construction at the lot, and they didn't tie down their equipment well enough. It came out of the ropes and blew into my car, causing about $700 in damage.

I demanded the Rio pay for the repairs. At first I got some pushback, where they called it "an act of God" (not true, since they were negligent in not tying down their equipment when a storm was coming), and also trying to push me to sue the third-party company they hired during the work (again, not true, because it was the Rio's lot, and they are responsible for damage caused by contractors they hire.)

After weakly trying to argue these points, they backed down and cut me a check for the amount of the repair.

I did not worry about getting banned, because there was no doubt that their construction equipment blew into my car, and they knew I just wanted to get the damage covered.