I know Dan can speak for himself but I did want to let others know that the term overcomped is real and can be achieved for a variety of reasons. In our case it happened to us several years ago at our home property in Bossier City. With us it had nothing to do with inconsistent play but we had about a 3 or 4 month period of time that we invited friends and family members to our casino and our host gave us free rooms, free concert tickets, and free extra room credit to compensate for the extra guests. We thought nothing of it at the time. For the first month or so after this time our free play offers and other mailers remained about the same and then all of a sudden we quit getting offers. We contacted them thinking somehow they had a mixup with our addresses. They said they would look into it but we never heard back.
We were still able to get free rooms through our host so on our next trip to Bossier City we paid a visit to our host's office to see if they could give us an idea what was going on because we were somewhat irked that we were not getting any freeplay. After about 30 minutes or so meeting with the director or marketing and her computer we were told that we were overcomped. That was the exact work she used. She said that there was nothing she could do but for us to be patient and that it would take a couple of months for our offers to go back to normal. To make a long story short that is exactly what happened.
Maybe overcomped needs its own thread as it is kind of taking over the discussion on this and the GGWU thread.
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