One can only speculate, but his situation seems to have been dire.

I can see how a problem with an internet provider could briefly stop combined phone, computer and TV service, but AC and car as well?

WTF?

The "but we survived" almost sounds like what someone would post after a hurricane or massive storm hits and floods them out, but so far as I can discern that has not been a recent issue in the Tampa area, although I recall parts of the east coast got walloped by a lingering storm (middle Atlantic states, IIRC).

Whatever, I wish the guy well.