Originally Posted by Alan Mendelson View Post
I came out of "forum retirement" only for this thread because I think it's important.

There are several issues here. The first is the injury you suffered. If there are scars as you say the injury was not minor. There is still time to claim injuries.

But I think the other issue is the elephant: being charged for damage. Frankly I can't imagine you'd be charged for damage unless you gave them cause.

So I'm wondering if there's something in the security report that you don't know about? Do you have a copy of the report?

When I was injured at Caesars the security officer wrote the report on a multi copy form and I was given my copy right then and there.

I did a quick Google search for info about shower doors and yes they do break. Do you have any photos showing a faulty door or bumpers or assembly?

By the way I never sought damages for my injury. I wanted my Tommy Bahama shoes, jeans and my Caesars jacket replaced.

Also, while investigating legal requirements on doors I discovered that at the time EVERY DOOR ON A GUEST ROOM AT CAESARS PALACE was in violation of federal ADA regulations. And I told them that.
They did ask if I wanted a copy of the report. In retrospect I feel like an idiot for declining. It may be possible to still get a copy, if they keep it on record?

I don't have any photos showing anything faulty; I just took a pic of the glass/floor and my hand.

You mentioned in the other thread that the risk manager helped you reach a resolution; would you be willing to provide their contact info?