Yup. 100% true.
That's part of the reason I simply don't like downtown.
Downtown has a sleazy vibe to it (and not in a good way), and the general attitude from employees there is, "We'll treat you however the fuck we like, and if you don't like it, get the fuck outta here."
The strip is more businesslike and corporate, which on the surface can sound like a bad thing, but it actually lends to a much better customer experience. Sure, there's still a lot of incompetence, but not all that much outright rudeness.





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