Here's a really weird no-offer story which I can't understand:
"Mike" took advantage of a promo at Casino A. He signed up with a new card there, under his own name. He showed a profit during this promo because it was very +EV, but he did put in enough normal play to where he didn't just hit and run. However, Mike did not do enough regular play to justify the amount of free stuff he got via the promo, so predictably his offers dropped to very little -- kinda like $5-$25 freeplay days (several per month) and a few buffets.
None of the above is unusual or surprising. To this day, Mike is still getting the above fail offers, so the takeaway here is that he is not cut off from Casino A, nor was he ever barred or restricted from there in any way. Mike also did not take part in any multi-carding shenanigans or do anything against the rules. He did 100% of the play on his card.
Casino B is part of the same club as Casino A. It is well known to get separate mail from Casino A. Shortly after completing the promo from Casino A, Mike went over to Casino B (for the very first time) and ran play there. At Casino B, he did not play on any offers or promos -- just strictly ran play on his own dime. Mike fired about $35k in coin-in and lost about $3500, running unusually bad. Mike did not set foot in either casino after this, hoping for offers to roll in from Casino B, maybe better than expected because he ran so bad.
To Mike's surprise, 3 full months passed and he got zero offers from Casino B. Like absolutely nothing. Zero freeplay, zero room offers, zero buffets, absolutely nothing. At the same time, Casino A continues sending him offers -- not very good ones, but offers nonetheless.
So it appeared that Mike was no-offered from Casino B, despite his entire body of interaction being playing once and losing at a rate of 10% on $35k coin-in. He had no issues at Casino B with security or anything else. In fact, he didn't even interact with anyone.
Mike contacted Casino B. They told him that his account looked fine, and agreed that it was extremely weird he was getting zero offers after 3 months. Nobody can figure out what happened. They confirmed they could see his play there, and the numbers matched what Mike actually played there -- both coin-in and loss.
What do you think happened?
It would be understandable if BOTH casinos no-offered him after being unhappy with his promo play from Casino A, but how could he be getting continued offers from A (where he did the promo), and none from B (where he played on his own dime, and got his ass beat)?
It's also somewhat perplexing because Mike did play a good deal on his own dime at Casino A anyway, so he wasn't one of those guys who just took promo $ and ran off. At worst, you'd guess they'd just send him shitty offers, which is what's happening. But why is B no-offering him?