Originally Posted by Tasha View Post
Originally Posted by Rob.Singer View Post
Originally Posted by MisterV View Post

Ah, but does that really matter?

I've no experience with such things but were I to instruct VISA not to pay a charge which I dispute in writing I do not think they will try to decide whether or not my objection is too "subtle" fo obey: rather they should just honor my request as a card holder and not pay it, forcing it to the next level.

If in fact they do engage in some sort of evidence weighing at the beginning I'd be shocked.
Instruct VISA not to pay a charge? You report a disputed charge, they issue a temporary credit to your account, they request any supporting documentation you have that 100% proves your claim, they contact the hotel/casino for any evidence they may have that supports their position, and the side with the indisputable facts wins. It's that simple.

If this guy has rock solid evidence that he was checking into a room that was fully comped without stipulations of any kind which he may not have met, he will easily prevail. But if there is any grey area at all, the charge will stand.

As our GREAT President-elect keeps on preaching to every American: "I will bring simple common sense back to this country".

This is one of those examples.
Hmm. But it seems that the Host just SAID the hotel room was going to be comped but there was nothing in writing. He'll have an uphill battle if it wasn't put in writing. Hmm. As I write this, could the Host have had a personal grudge against the guest? For example, if the guest ended up being someone who screwed the Host over in the past? You never know. I find it weird that a Host would retroactively reverse the comped room after the guest already left. A personal grudge for being screwed over by the guest in the past would be a viable motive. :/
It varies by casino but usually when a host makes a comped reservation you will receive an email confirmation of the reservation from the casino showing the rate as comped.