Originally Posted by akashenk View Post
Originally Posted by jpfromla View Post
Which is a complete reverse of the Loveman Total Rewards days, in which they would entice you to come back regularly. Coupons, free play, Lounges, shows, ect. Brand loyalty has its benefits. With CET not anymore.
Yeah, it’s called a loyalty program for a reason. CET’s marketing department seems to have other ideas. One would think the gaming folks would not be at all happy with what’s going on and they might have a say in the matter. But apparently not.
it all goes back to El Diablo. Before the merger El Diablo, was a collection of one trick pony casinos in individual towns. Most of those towns had little to none competition, so they were able to treat their players like crap and the players had no choice and being degenerates they probably didn't care to begin with (or happy with a ten dollar sandwich , once a week). El Diablo took that mindset to the big leagues and this is the end result. The Carano family has always been very dismissive of its customers.