Caesars has massively downgraded the "4 free drink" benefit for all Diamond levels in the Vegas market

[DGenBen]

If the folks who run CZR were smart, they would have figured out a way of modifying the perk so that their high value customers weren’t pissed off. For example, they could have started by requiring that players had a hotel reservation in order to use the vouchers. This might not have been a complete fix, but it would certainly have removed the vast majority of abuse.

I get the sense El Dorado got in way over its head with the acquisition. They have not made a single decision which makes their properties more attractive to their gaming customers. It’s the opposite in fact. And their employees are also not happy about many of their decisions.

I walked into a Caesars-owned Starbucks the other day. A medium lemonade-based drink was $12. A croissant was $9. It’s clear CZR is taking the approach that all they need to do is sell a low volume of product to a small number of people who have a ton of money to burn and they will do better than trying to sell to a larger market. This might work in the short term, but is unsustainable. And consumers have long memories.

See previous post: This is how Caesars currently views their customers & I really wish I was joking about this, but sadly I’m not

Seven Stars - We don’t give a fuck
Diamond Elite - We really don’t give a fuck
Diamond Plus - We don’t give a fuck or a shit
Diamond - Fuck off!!!!
Platinum - Fuck off and eat a dick!!!!
Gold - Fuck off and eat two dicks!!!!

[akashenk]

Which is a complete reverse of the Loveman Total Rewards days, in which they would entice you to come back regularly. Coupons, free play, Lounges, shows, ect. Brand loyalty has its benefits. With CET not anymore.

Yeah, it’s called a loyalty program for a reason. CET’s marketing department seems to have other ideas. One would think the gaming folks would not be at all happy with what’s going on and they might have a say in the matter. But apparently not.

[jpfromla]

Which is a complete reverse of the Loveman Total Rewards days, in which they would entice you to come back regularly. Coupons, free play, Lounges, shows, ect. Brand loyalty has its benefits. With CET not anymore.

Yeah, it’s called a loyalty program for a reason. CET’s marketing department seems to have other ideas. One would think the gaming folks would not be at all happy with what’s going on and they might have a say in the matter. But apparently not.

it all goes back to El Diablo. Before the merger El Diablo, was a collection of one trick pony casinos in individual towns. Most of those towns had little to none competition, so they were able to treat their players like crap and the players had no choice and being degenerates they probably didn't care to begin with (or happy with a ten dollar sandwich , once a week). El Diablo took that mindset to the big leagues and this is the end result. The Carano family has always been very dismissive of its customers.

[Rob.Singer]

It's almost too hard to understand that forum gamblers are spending time raking CET over even more coals again--this time about getting 4 free drinks!

How about if you're still too foolish to be giving those casinos your business, you simply keep taking their belt-tightning up the shorts like good little addicts, or just PAY for your drinks and stop whining!

And apparently here's a new concept around here: learn how to win at your game of choice. Winning cures every on-the-cheap tendency. If more people understood this then there wouldn't be so much belly-aching when CET removes "entitlements". And what the fuck are you doing patronizing that outfit in the first place anyway!? This isn't 2010 any more. All they care about now is choking you people while they steal your wallets.

Please wise up.

[akashenk]

It's almost too hard to understand that forum gamblers are spending time raking CET over even more coals again--this time about getting 4 free drinks!

How about if you're still too foolish to be giving those casinos your business, you simply keep taking their belt-tightning up the shorts like good little addicts, or just PAY for your drinks and stop whining!

And apparently here's a new concept around here: learn how to win at your game of choice. Winning cures every on-the-cheap tendency. If more people understood this then there wouldn't be so much belly-aching when CET removes "entitlements". And what the fuck are you doing patronizing that outfit in the first place anyway!? This isn't 2010 any more. All they care about now is choking you people while they steal your wallets.

Please wise up.

It’s almost too hard to understand why someone who claims to not care about the Caesar’s Reward program is spending time posting in an online forum about other people’s opinions on the Caesar’s Reward program. This must be the “winning” you speak of.

[DGenBen]

It's almost too hard to understand that forum gamblers are spending time raking CET over even more coals again--this time about getting 4 free drinks!

How about if you're still too foolish to be giving those casinos your business, you simply keep taking their belt-tightning up the shorts like good little addicts, or just PAY for your drinks and stop whining!

And apparently here's a new concept around here: learn how to win at your game of choice. Winning cures every on-the-cheap tendency. If more people understood this then there wouldn't be so much belly-aching when CET removes "entitlements". And what the fuck are you doing patronizing that outfit in the first place anyway!? This isn't 2010 any more. All they care about now is choking you people while they steal your wallets.

Please wise up.

It’s almost too hard to understand why someone who claims to not care about the Caesar’s Reward program is spending time posting in an online forum about other people’s opinions on the Caesar’s Reward program. This must be the “winning” you speak of.

He doesn’t care about small entitlements because he can just walk into a casino and bang out a $1.2 Million jackpot just like that.

When you’re playing on that level, whether you get some free drinks or not is just a distraction.

[Rob.Singer]

It's almost too hard to understand that forum gamblers are spending time raking CET over even more coals again--this time about getting 4 free drinks!

How about if you're still too foolish to be giving those casinos your business, you simply keep taking their belt-tightning up the shorts like good little addicts, or just PAY for your drinks and stop whining!

And apparently here's a new concept around here: learn how to win at your game of choice. Winning cures every on-the-cheap tendency. If more people understood this then there wouldn't be so much belly-aching when CET removes "entitlements". And what the fuck are you doing patronizing that outfit in the first place anyway!? This isn't 2010 any more. All they care about now is choking you people while they steal your wallets.

Please wise up.

It’s almost too hard to understand why someone who claims to not care about the Caesar’s Reward program is spending time posting in an online forum about other people’s opinions on the Caesar’s Reward program. This must be the “winning” you speak of.

He doesn’t care about small entitlements because he can just walk into a casino and bang out a $1.2 Million jackpot just like that.

When you’re playing on that level, whether you get some free drinks or not is just a distraction.

I appreciate the confidence in my vp ability. But I didn't just "walk-in, sit down, and bang it out at will". I risked $400k, and lost a chunk of it prior to the hit ($1.5mil btw). How many people you know on these forums would be willing to do that? That, along with my past successful play, is why I'm #1 in all time vp play. Like it or not!

Anyone who chooses to play at CET properties these days should know they're gonna get shafted, insulted, and stripped of their gambling dignity. And CET obviously waters down their drinks.

[Don Perignom]

That, along with my past successful play, is why I'm #1 in all time vp play.

We don't deserve you.

[Rob.Singer]

That, along with my past successful play, is why I'm #1 in all time vp play.

We don't deserve you.

I am of that exact same mindset. And that's a fact--it surely is.

[redietz]

It’s almost too hard to understand why someone who claims to not care about the Caesar’s Reward program is spending time posting in an online forum about other people’s opinions on the Caesar’s Reward program. This must be the “winning” you speak of.

He doesn’t care about small entitlements because he can just walk into a casino and bang out a $1.2 Million jackpot just like that.

When you’re playing on that level, whether you get some free drinks or not is just a distraction.

I appreciate the confidence in my vp ability. But I didn't just "walk-in, sit down, and bang it out at will". I risked $400k, and lost a chunk of it prior to the hit ($1.5mil btw). How many people you know on these forums would be willing to do that? That, along with my past successful play, is why I'm #1 in all time vp play. Like it or not!

Anyone who chooses to play at CET properties these days should know they're gonna get shafted, insulted, and stripped of their gambling dignity. And CET obviously waters down their drinks.

Shafted, insulted, and stripped --- sounds like kewlJ on a date, but not necessarily in that order.

But I digress. I am fascinated by the idea that CET waters down their drinks. I haven't been in a CET lounge since my friend Al (featured here in the video "Touch Me Now") hosted us a couple of years ago. Now I really want to know if they water down their drinks, just because that seems like such a CET kind of thing to do. I will endeavor to ask as many CET employees as possible if CET waters down their lounge drinks. It's a great conversation-starting question.




Now that I think about it, the lounge scene in this video does remind me of a CET lounge. A lot of stripping and shafting, anyway.

[akashenk]

It’s almost too hard to understand why someone who claims to not care about the Caesar’s Reward program is spending time posting in an online forum about other people’s opinions on the Caesar’s Reward program. This must be the “winning” you speak of.

Anyone who chooses to play at CET properties these days should know they're gonna get shafted, insulted, and stripped of their gambling dignity. And CET obviously waters down their drinks.

So, again, you sit around waiting for someone to complain about CET so you can jump in and say they shouldn’t complain about CET, because CET is horrible?

This hardly seems like a winning attitude, or a winning use of your time.

[coach belly]

the video "Touch Me Now"

I read about them when they were playing the pizza & beer joints around Centralia. One of the restaurant owners liked to play dress-up and join them on stage. He's in that video, behind Al at the 53 second mark.

[redietz]

the video "Touch Me Now"

I read about them when they were playing the pizza & beer joints around Centralia. One of the restaurant owners liked to play dress-up and join them on stage. He's in that video, behind Al at the 53 second mark.

Centralia? Now you're talkin'!

Big Gorgeous does a prelude segment before playing. The "Origin of Big Gorgeous" as presented in the show is that he crawled out of a Centralia mine pit fire after being abandoned as an infant.

I will check out the owner next look.

Centralia is so classic. When I was a kid, working on my grandfather's milk truck with the dairy in Mt. Carmel, we saw the first public cave-in on the road heading from Mt. Carmel to Centralia, about 200 yards outside of Centralia. A pit just opened on the other side of the highway. Allegedly, nobody knew what it was at the time. Turned out to be a prelude to whole mess.

Centralia is in my old high school district.

[MDawg]

Caesars has had some decent promos lately, picked up a few thousand dollar Louis Vuitton purse, diamond tennis bracelet, about six thousand dollars in airline gift cards, about the same in Visa gift cards, about twelve grand in free play certs (their equivalent of promo chips, but that expire in 3 days) all for the same winning play that I was going to put in anyway.

[coach belly]

Big Gorgeous

Perv Pop but too poppy for me. Song reminded me of Chappell Roan.

[redietz]

Big Gorgeous

Perv Pop but too poppy for me. Song reminded me of Chappell Roan.

My age and ignorance are showing. Until a month ago, I had no idea who she was, despite her being from Tennessee. I will have to catch up a bit.

[mickeycrimm]

Your ignorance has been showing for a long time

[accountinquestion]

It's almost too hard to understand that forum gamblers are spending time raking CET over even more coals again--this time about getting 4 free drinks!

How about if you're still too foolish to be giving those casinos your business, you simply keep taking their belt-tightning up the shorts like good little addicts, or just PAY for your drinks and stop whining!

And apparently here's a new concept around here: learn how to win at your game of choice. Winning cures every on-the-cheap tendency. If more people understood this then there wouldn't be so much belly-aching when CET removes "entitlements". And what the fuck are you doing patronizing that outfit in the first place anyway!? This isn't 2010 any more. All they care about now is choking you people while they steal your wallets.

Please wise up.

It’s almost too hard to understand why someone who claims to not care about the Caesar’s Reward program is spending time posting in an online forum about other people’s opinions on the Caesar’s Reward program. This must be the “winning” you speak of.

lol solid.

At least he dropped the accidental gay talk.

[accountinquestion]

He doesn’t care about small entitlements because he can just walk into a casino and bang out a $1.2 Million jackpot just like that.

When you’re playing on that level, whether you get some free drinks or not is just a distraction.

I appreciate the confidence in my vp ability. But I didn't just "walk-in, sit down, and bang it out at will". I risked $400k, and lost a chunk of it prior to the hit ($1.5mil btw). How many people you know on these forums would be willing to do that? That, along with my past successful play, is why I'm #1 in all time vp play. Like it or not!

Anyone who chooses to play at CET properties these days should know they're gonna get shafted, insulted, and stripped of their gambling dignity. And CET obviously waters down their drinks.

Shafted, insulted, and stripped --- sounds like kewlJ on a date, but not necessarily in that order.

But I digress. I am fascinated by the idea that CET waters down their drinks. I haven't been in a CET lounge since my friend Al (featured here in the video "Touch Me Now") hosted us a couple of years ago. Now I really want to know if they water down their drinks, just because that seems like such a CET kind of thing to do. I will endeavor to ask as many CET employees as possible if CET waters down their lounge drinks. It's a great conversation-starting question.




Now that I think about it, the lounge scene in this video does remind me of a CET lounge. A lot of stripping and shafting, anyway.

Who cares if Al had to suck 3 dicks or only 2 to get his own youtube video. fuck off

[benncathloy25]

Yes, the listed restaurants are included. That's because the drinks there are essentially equivalent to the bars -- very cheap and easy for them to make.

I'm not following your reasoning here.

Many of the cocktails on the drink menus are not that easy to make, somewhat complicated actually, with multiple ingredients and processes.

They're definitely not easier to make as whatever comes in sealed can or bottle, and many of the locations with those options were self-serve (Starbucks, gift shops & food court), but it looks like they took all the self-serve options away.

I understand that the 4-drink players were emptying the shelves of Fiji, San Pellegrino, Red Bull, etc...taking 4 at a time.

I occasionally saw that happening myself Sports Tv...and I read locals admitting to coming in everyday to stock up for home.

This move is seen as part of a broader trend of cost-cutting measures by the casino giant, reducing the appeal of its loyalty program. Many frequent visitors feel that the downgrade diminishes the value of achieving Diamond status, pushing them to reconsider their gaming and hospitality choices.