First off, Rob is once again spouting off bullshit:
Wrong. I was injured TWICE at Caesars properties in the past 7 years, and neither time did I ask for anything. The injury in 2009 was a very large cut on my hand which took hours to stop bleeding (I never had a cut like that in my life), and technically it was the fault of an employee, but it was an accident, and I figured it would just heal and I'd get over it. When I asked security for a bandage, they kept asking me to file a report, and I said that I just wanted the bandage and didn't want to file anything.Originally Posted by Rob.Singer
But back to Alan.
I admit that I am somewhat surprised that Caesars is dismissing all liability. I thought they would offer you something in the $2000 neighborhood, in exchange for a signed statement that you are waiving your right to future claims over the matter, while the document would also make it clear they are not admitting fault.
I think referring it to your attorney was the mistake here. I realize that you never filed any lawsuits and never demanded money, but once an attorney gets involved, they get concerned that you're going for a major money grab, and they suddenly take a hard line stance.
If I were you, I would have dealt directly with Risk Management, stated what you were looking for, and then stated reasonable and low-dollar demands.
For example, you could have demanded payment of your medical co-pays, a replacement jacket, replacement shoes, and maybe $1000 on top of it for the pain and suffering. You also could have thrown in the veiled threat that you feel you would have an actionable lawsuit here, but you just want your medial bills paid and a token sum above that for what you went through. You also could have offered to sign a document waiving further liability if they agreed. This comes off much less threatening to Risk Management, and in fact they might believe they're getting off cheap.
I think your approach was too ambiguous and open-ended. You had an attorney, you wanted them to admit liability, and they knew that once they admitted it, you would be in the driver's seat as far as hitting them for big bucks.
As I've stated before, my one encounter with Caesars Risk Management was related to damage to my car in their lot, which was directly caused by their employees' negligence. However, I was very up front and direct with what I wanted (for them to cover the repair of approximately $650). After some initial half-hearted pushback, they agreed, and cut me the check.




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