Originally Posted by AndrewG View Post
I don't understand. Usually restaurants will make good on a dish not properly prepared... even after a big chunk of steak has been eaten. Something is wrong with the restaurant.

It doesn't matter who you're dining with... a spouse or business associate or a member of a small or large group. Everyone should get what they ordered.

Every restaurant I've been in -- from fast food to exclusive white table cloth establishments -- have always made good on an order.
And that is correct and should be the case, unless the customer is not polite and appears unreasonable. That's how situations such as this occur. In this case, I'm believing that Dan had her eat more than half the steak--or maybe he did--expecting either a new steak or a full refund in order to claim "maximum value obtained" for a personal win. But he got called on it and lost. He rubbed salt into his own wound by leaving a 15% tip anyway.

Sounds like the moral of the story is....don't go to a place that you really cannot afford to go to. It never ends well.